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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Smooth and seamless registration experience, and the...

5
Smooth and seamless registration experience, and the partnership/free account with FreeAgent has been a game changer Reviewed on: 5th September 2025
Kirstin H's avatar
Kirstin H

Easy, reliable and takes the stress away

5
For someone who’s started their own business, Mettle has honestly been the best way to keep track of my accounts. It’s super easy to use and makes managing everything feel so much less stressful. I love how simple it is, and it really takes a weight off my shoulders so I can just focus on growing my business. Reviewed on: 22nd August 2025
Hazel M's avatar
Hazel M

still recommending mettle to colleagues after 2 years

5
very easy to use the app, and when I've experienced an issue (such as trying to pay for parking and it not working with my mettle card) I've received professional and helpful responses. using the pots system to ring-fence savings and tax is a game-changer. and easy linking with freeagent is the cherry on top! Reviewed on: 30th June 2025
Emily H's avatar
Emily H

The bank account is easy to set up and use, and any...

5
The bank account is easy to set up and use, and any issues have been quickly and easily resolved. Reviewed on: 13th June 2025
Nathan S's avatar
Nathan S

Business account

5
Using mettle as my business account for over the year now. Everything is simple and easy to do. Easy and fast way of creating invoices. Reviewed on: 12th June 2025
Matus's avatar
Matus

I set up my first business

4
I set up my first business account through mettle and it was unbelievably straight forward Reviewed on: 9th June 2025
Josh Peat's avatar
Josh Peat

Very good experience good tenant.

5
Very good experience good tenant. Reviewed on: 5th June 2025
Robin samq's avatar
Robin samq

A Business Bank that Cares

5
Everytime I've had cause to contact Mettle Customer Service, they've been swift to respond to queries and the banking app is easy to use. Reviewed on: 18th May 2025
Duncan E's avatar
Duncan E

Easy to use

5
Easy to use, flexible and no fees at all. Great choice Reviewed on: 16th May 2025
Perles's avatar
Perles

5 stars, would recommend

5
Very easy to use, fast customer service and no charges for my small company. Really great experience with this bank, would wholeheartedly recommend. Reviewed on: 15th May 2025
Charlie F's avatar
Charlie F

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