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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,591 reviews, last reviewed 21st Jun 2026
30% decrease in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Exceeded expectations: super user friendly. I have recommended Mettle because my experience has been so positive on all levels. Reviewed on: 21st June 2026
Juno's avatar
Juno

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4591)

still recommending mettle to colleagues after 2 years

5
very easy to use the app, and when I've experienced an issue (such as trying to pay for parking and it not working with my mettle card) I've received professional and helpful responses. using the pots system to ring-fence savings and tax is a game-changer. and easy linking with freeagent is the cherry on top! Reviewed on: 30th June 2025
Emily H's avatar
Emily H

The bank account is easy to set up and use, and any...

5
The bank account is easy to set up and use, and any issues have been quickly and easily resolved. Reviewed on: 13th June 2025
Nathan S's avatar
Nathan S

Business account

5
Using mettle as my business account for over the year now. Everything is simple and easy to do. Easy and fast way of creating invoices. Reviewed on: 12th June 2025
Matus's avatar
Matus

I set up my first business

4
I set up my first business account through mettle and it was unbelievably straight forward Reviewed on: 9th June 2025
Josh Peat's avatar
Josh Peat

Very good experience good tenant.

5
Very good experience good tenant. Reviewed on: 5th June 2025
Robin samq's avatar
Robin samq

A Business Bank that Cares

5
Everytime I've had cause to contact Mettle Customer Service, they've been swift to respond to queries and the banking app is easy to use. Reviewed on: 18th May 2025
Duncan E's avatar
Duncan E

Easy to use

5
Easy to use, flexible and no fees at all. Great choice Reviewed on: 16th May 2025
Perles's avatar
Perles

5 stars, would recommend

5
Very easy to use, fast customer service and no charges for my small company. Really great experience with this bank, would wholeheartedly recommend. Reviewed on: 15th May 2025
Charlie F's avatar
Charlie F

No issues at all with mettle, help is fast and easy...

5
No issues at all with mettle, help is fast and easy to get, no charges for account, very happy to be a customer, excellent service. Reviewed on: 13th May 2025
Alyson A's avatar
Alyson A

A pleasant change in the world of business banking.

5
A pleasant change in the world of business banking. A bank that does exactly what you want it to do with no fuss and added benefit of free accountancy software what more could a small business want. Reviewed on: 13th May 2025
Andy D's avatar
Andy D

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