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Mettle by NatWest: Business Banking reviews

4.92
Based on 4,088 reviews, last reviewed 7th Apr 2026
174300% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

Easy to use, with some great features its so easy to use, with some great features to help me keep on top of my finances. Would really recommend for sole traders - as it makes things hassl... Read more Reviewed on: 7th April 2026
Sarah A's avatar
Sarah A

Latest lowest rating:

1

Unfortunately the team couldn’t transfer Director in... Unfortunately the team couldn’t transfer Director info so you are closing my account Reviewed on: 24th March 2026
Aiza A's avatar
Aiza A

About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

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Mettle by NatWest Business Banking reviews (4088)

Mettle has suited my small business needs perfectly!

5
Mettle had been easy to set up and use. Customer service had been great and it’s been the perfect business account for my little business. Connecting it with FreeAgent has given me a perfect all in one business solution. Reviewed on: 22nd March 2025

Great banking.

5
Great banking. All the tools needed to run your business Reviewed on: 22nd March 2025

Easy and straight forward

5
Very easy and straight forward to set up and use. Just what I was looking for. Reviewed on: 22nd March 2025

If carlsberg done business banks

5
Mettle has been intuitive and easy to use from the very start, with book keeping prompts, photo receipt facilities and access to freeagent etc and with the recent upgrade of mettle I'm am very tempted to do the paid subscription to manage more of my services like quoting etc. absolutely perfect from start to finish and feels very secure Reviewed on: 22nd March 2025

Hassle-Free Business Banking with a FreeAgent Bonus!

5
I've been using Mettle for my business banking, and it's been a fantastic experience. The app is intuitive and makes managing my finances effortless. Features like real-time balance updates, automatic transaction categorization, and easy invoicing help keep everything organized. One of the biggest perks for me is the free FreeAgent subscription. It’s a game-changer for bookkeeping, making tax calculations, invoicing, and expense tracking so much easier—without any extra cost. The seamless integration with Mettle means everything stays up to date automatically. Customer service has always been responsive and helpful, and the sign-up process was quick and hassle-free. The only slight drawback is that Mettle doesn’t support cash deposits, which might not suit every business. But for digital-first businesses, freelancers, and entrepreneurs, it’s an excellent banking solution with no monthly fees. Highly recommend Mettle for anyone looking for a modern, stress-free business banking experience! Reviewed on: 22nd March 2025

Best switch I ever did.

5
It was very easy for me to switch across to Mettle back in Feb 2023 and since then all has gone extremely well. They are hands down so much better than my previous more 'mainstream' bank and I would recommend them to anyone with a business here in the UK. Reviewed on: 22nd March 2025

Mettle has been absolutely fantastic.

5
Mettle has been absolutely fantastic. It’s made my business banking much easier and the customer service is great. I’ve recommended it to others. Reviewed on: 22nd March 2025

Brilliant service such good customer service - 1 enq...

5
Brilliant service such good customer service - 1 enquiry and it was dealt with straight away Reviewed on: 21st March 2025

New business

4
We’ve enjoyed having our mettle account, it’s made starting our business much easier. Reviewed on: 21st March 2025

Great for self employed freelancers

5
Has everything i need as a self employed freelancer. App is great and the money pots and automatic transfers are super helpful. Reviewed on: 21st March 2025

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