Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
Read all reviews Write a review

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Mettle by NatWest Business banking reviews (4593)

Helpful staff

5
App is easy to use, when I did have a problem using my card, staff I spoke to were really helpful and resolved the issue quickly. Reviewed on: 10th April 2025
Mark C's avatar
Mark C

Perfect account for my first business, haven't had a...

5
Perfect account for my first business, haven't had a bad experience yet. Would happily recommend to friends and family Reviewed on: 10th April 2025
Greg F's avatar
Greg F

Highly recommend for new business owners

5
Mettle has provided a fantastic user experience which has made life easy as a new business owner! Reviewed on: 10th April 2025
Matt's avatar
Matt

Great for new starters to become regular's

5
Most easy to setup. Free for first 2 years that allows someone starting business making it no brainer to have. This is also a good experience what one needs and what they will really use. Reviewed on: 10th April 2025
Parag G's avatar
Parag G

Easiest set up .....

5
It was so simple to set up, when all other banks turned their backs, mettle open their doors to me... Reviewed on: 10th April 2025
Abigail B's avatar
Abigail B

Alway there when needed.

5
Alway there when needed which is fantastic for a Bank. Staff are polite, helpful knowledgeable and always bend over ‘backwards’ to resolve any issues. Have nothing but praise for them - 100% eveytime. Reviewed on: 10th April 2025
Paul M's avatar
Paul M

Mettle is a blessing in the form of banking

5
Mettle is a very simplified form of banking for small business users like me. Never had any hiccup or issue with the service and the banking app provides plenty options to invoice, billing, savings and keeping track of the tax payments. Just love the fact that I chose Mettle. I wish everyone finds this informative and joins the family. Reviewed on: 10th April 2025
Aslam K's avatar
Aslam K

The application is rich to the point that I am still...

5
The application is rich to the point that I am still discovering more features. Gets the job done for categorising transactions and reporting on the finances. Reviewed on: 10th April 2025
Chirag M's avatar
Chirag M

Smooth running

5
Have had no problems whatsoever - smooth running Reviewed on: 10th April 2025
Kirsty H's avatar
Kirsty H

Excellent for small businesses

5
Have just started a small business and it was by word of mouth that Mettle bank was the bank to have. Especially with its association with Free Agent. Reviewed on: 10th April 2025
Anne R's avatar
Anne R

Review Mettle by NatWest: Business banking now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill