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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

simple and easy to use system

5
good easy to use system and kept informed at all time od developments/issues. More space/characters for payment/withdrawl descriptions would be beneficial Reviewed on: 10th April 2025
Colin C's avatar
Colin C

Excellent service from Mettle.

5
Excellent service from Mettle. I am able to use Free agent to send my data straight to my accountant. This saves me a lot of time and effort. Simple to use app. Definitely recommend Mettle to all small business owners. Reviewed on: 10th April 2025
Ian Mac's avatar
Ian Mac

Highly recommended

5
Excellent customer service, ease of use, with lots of information available to explain services offered Reviewed on: 10th April 2025
Sophie C's avatar
Sophie C

Neurodivergent friendly

5
As an autistic adult the app has been really easy to use, customer service has always been responsive and respectful when I don’t understand something Reviewed on: 10th April 2025
Emma S's avatar
Emma S

My first business account.

5
My first business account. Easy to set up. Consistently efficient service for several years Reviewed on: 10th April 2025
NP's avatar
NP

Bestbusiness banking account

5
Its all you could want in business account. Easy accessible, on the go, always helpful. Reviewed on: 10th April 2025
Daniel M's avatar
Daniel M

Highly Recommend Mettle Bank

5
I’ve used Mettle now for over a year for my photography business and it’s brilliant. I love the fact that it is fully integrated with invoicing and receipts as well as a link to software to sort out my end of year figures and tax payments. Reviewed on: 10th April 2025
Rob K's avatar
Rob K

So easy and straightforward to use. Use Mettel!

5
So easy and straightforward to use. Everything is free for what I need. Easy invoicing and any queries there’s a chat facility which I love. Clear sections on the app and simple to navigate Reviewed on: 10th April 2025
Gill T's avatar
Gill T

I like the App a lot

5
I like the App a lot. All is very straight forward. I'm glad they now do a bit of interest. Reviewed on: 10th April 2025
Emma V's avatar
Emma V

Easy to set up and helpful customer service in the p...

5
Easy to set up and helpful customer service in the process Reviewed on: 10th April 2025
Emily W's avatar
Emily W

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