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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Easy to use and value for money.

5
Easy to use and value for money. Reviewed on: 10th April 2025
Jackie R's avatar
Jackie R

Great customer service

5
Great customer service, I was cautious about going with a non high street bank but have been pleasantly surprised as to efficiency and customer service is great Reviewed on: 10th April 2025
Indie Psychic Medium's avatar
Indie Psychic Medium

always very customer oriented willing to help and su...

5
always very customer oriented willing to help and support Reviewed on: 10th April 2025
anthony 's avatar
anthony

Very simple to install and use, great user interface.

5
Very simple to install and use, great user interface. The tax and saving pots are highly recomended. Reviewed on: 10th April 2025
Trevor P's avatar
Trevor P

Amazing experience, no issues, only down side is I c...

5
Amazing experience, no issues, only down side is I can not do international banking Reviewed on: 10th April 2025
Wes's avatar
Wes

Great account - delivers everything they promised

5
Great account and service that delivers everything they promised. Easy to use app that makes running the business so much easier Reviewed on: 10th April 2025
stuart h's avatar
stuart h

Free Banking for Small Businesses

5
Fantastic to see a bank offering free banking to small businesses to help them succeed and continue in business rather than adding costs. Reviewed on: 10th April 2025
Denise P's avatar
Denise P

User friendly App

5
This banking app is extremely user friendly, enabling me to make and categorise payments with ease. It links to my FreeAgent which a great feature for managing my business finances. Reviewed on: 10th April 2025
EP Services 's avatar
EP Services

Ease of use

5
Very straight forward to use; low stress; linked to FreeAgent. Reviewed on: 10th April 2025
AXM's avatar
AXM

As someone with a side hustle, Mettle is perfect for...

5
As someone with a side hustle, Mettle is perfect for my self-employed business banking. Easy invoicing, link to Free Agent and easy to use. Reviewed on: 10th April 2025
Megan M's avatar
Megan M

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