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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.81
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Great service very responsive and easily accessible...

5
Great service very responsive and easily accessible app Reviewed on: 19th March 2025
Anna k's avatar
Anna k

Didn’t realise until I saw mettle that I was overpay...

5
Didn’t realise until I saw mettle that I was overpaying for my business bank account. Switched over and as I already used FreeAgent with my previous account I was able to continue using it without any problems at all. Also the ability to create pots is something I’ve wanted from a bank for a very long time. Makes it super easy to save for tax, and also have some savings aside! Reviewed on: 19th March 2025
Jack K's avatar
Jack K

Starting of self employed, this is really helpful...

5
Starting of self employed, this is really helpful regards to keeping records, help with invoices and to keep on top of my money. Reviewed on: 19th March 2025
Bob T's avatar
Bob T

Straight forward, no hassle.

5
Straight forward, no hassle. Set up account smoothly when I started my business. Communication is superb. Yet to explore the accounting support but looking good. Reviewed on: 18th March 2025
Sor H's avatar
Sor H

Simple, organised

5
Very simple to sign up and use, with a great mobile banking app interface. I like that it helps me to keep my transactions organised/categorised and can help when it comes to accounting. Also like the saving pots and ‘rules’ you can set that will help me set aside money for my tax bill. Reviewed on: 18th March 2025
M A's avatar
M A

Very easy to use App and excellent customer service.

5
Very easy to use App and excellent customer service. I'm really please with them. Reviewed on: 18th March 2025
Suleman's avatar
Suleman

Easy to use

5
Easy to use, all the information you need at the touch of a button, there is a lot to shout about with such a simple, intuitive app - so wish I'd had this earlier in my self-employed career, keeping track of my invoices, payments and income. Reviewed on: 18th March 2025
Jill L's avatar
Jill L

I'm new to my own building and mettle give my freedo...

5
I'm new to my own building and mettle give my freedom and knowledge Reviewed on: 18th March 2025
Kenny V's avatar
Kenny V

I don’t pay anything for mettle and I can’t believe it.

5
I don’t pay anything for mettle and can’t believe it. It offers so much and makes my life so much easier! I tell all of self employed friends about it. Everything about it is great, the layout and usability is excellent and all the features like automatically splitting payments into pots is so helpful for planning ahead for tax time! Reviewed on: 18th March 2025
Theo L's avatar
Theo L

Easy to use app & all the information I need to acce...

5
Easy to use app & all the information I need to access is easy to do so. The chat feature has been helpful when needed! Reviewed on: 18th March 2025
Charlotte D's avatar
Charlotte D

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