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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,586 reviews, last reviewed 5th Jun 2026
173% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app, user friendly. Great app, user friendly. Layout is good and it's easy to navigate. Reviewed on: 5th June 2026
Emma's avatar
Emma

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
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Gavin
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

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Mettle by NatWest Business banking reviews (4586)

Limited service

1
I started a new business recently and was recommended to use Mettle. It's nothing special but it has worked okay until I needed to pay a cheque into my account. Mettle does not provide any facility for this or any help to resolve it. As the cheque is payable to my business I cannot pay into any other account. Consequently, I shall ditch Mettle in favour of a free business account (e.g. Virgin Money or Monzo) that allows cheque deposit through their app. Reviewed on: 16th August 2022
Robert Croft's avatar
Robert Croft

Too many questions and not safe to store your money

1
Im a landlord trading with a ltd legal company for 8 years and they requested all the address details of my houses plus valuations and details of where the money came from. I didn’t think I was asking for a loan. Plus no fscs security so if they go bust you lose your money. Reviewed on: 18th May 2022
Robert Bennett's avatar
Robert Bennett

New business account

5
I have just opened an account with Mettle and they made the whole process seamless and easy. I have linked the account to Quickbooks and I am good to go. Reviewed on: 4th April 2022
RP's avatar
RP

Awesome Service

5
Could not be more helpful via their in-app chat. Very easy to use and free! Reviewed on: 24th January 2022
James Cook's avatar
James Cook

Opening a Account

2
At the moment its triable trying to even open one up! 3 days iv been asking them and yet still nothing, they only answer once every day or two. Reviewed on: 29th September 2021
mark's avatar
mark

Free business Banking with Free Award winning Accounting software

5
Unrivalled banking that is free for sole traders and limited companies with 2020 multiple award winning accounting software that is Free for their clients. Not only is the accounting software free (FreeAgent) but fully functioning to run a small business successfully Reviewed on: 30th March 2021
Drew Moyes's avatar
Drew Moyes

Fresh, modern business bank

5
The app looks good and is really easy to use. I love being able to create an invoice from my phone really easily - and that it's free with the connection to FreeAgent! Feels like something new in banking for people who are running something small. Exciting! Reviewed on: 24th March 2021
Polly's avatar
Polly

A bank account ideal for people starting a business

5
Has all you need, with free accountancy software, free invoicing and payment matching, couldn’t have started my company without it. Reviewed on: 24th March 2021
Bfrank's avatar
Bfrank

Modern day banking for the modern day business

5
I selected Mettle for my business bank account as I wanted the modern user experience of a challenger bank, but with better integration, support and functionality. I was impressed by how quickly and securely I was able to open my account which was done within 24hrs following mandatory checks. Most banks currently have a lead time of around a month for opening a business current account so I highly recommend Mettle, if you require a quality business account and time is of the essence. Mettle is authorised by the FCA and is owned by NatWest so you have the added reassurance that your funds are protected and ring fenced within a regulated bank. You also get access to award winning accounting software, FreeAgent, free of charge as long as you make at least one transaction per month. The in app customer services team are super helpful and are quick to respond to any queries you may have. Mettle also offer 100% fee free banking so if you’re starting up on a tight budget, like me, then you won’t have to worry about troublesome charges which can become a burden especially when starting out. With free award winning accounting software - to help you manage your own books, fee free banking and superb customer services, Mettle is the ideal banking partner for the modern business. Reviewed on: 16th March 2021
artisticinfluence's avatar
artisticinfluence

Easy!

5
I run a small limited company and was horrified by the amount main streams banks were charging! I applied for an account with Mettle and was really impressed by the ease of setting up the account and also the great branding. I'm still getting to grips with the App but so far so good and I love that fact that it intergrates with Freeagent. I am still a little unsure as my money isn't protected by the FSCS (as it would be a traditional bank) but hopefully this will be something that can change in the near future. Reviewed on: 15th March 2021
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HelenFair85

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