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Mettle by NatWest: Business banking reviews

View other Mettle by NatWest products
4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson
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About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Works great for a small buisness owner.

5
Works great for a small buisness owner. The creation of invoices in the software is essential, as is the date tracking of those invoices. What would be great is a running total and EOY in/out value rather than having to use a spreadsheet or external software. Reviewed on: 24th March 2026
Andrew H's avatar
Andrew H

As someone who is newly self-employed Mettle have be...

5
As someone who is newly self-employed Mettle have been invaluable in helping me to manage my finances. Creating invoices and tracking them is a feature I have made most use of. Reviewed on: 24th March 2026
Jeremy F's avatar
Jeremy F

My favourite bank app of all time

5
Mettle is has an excellent app that integrates well with the accounting software they give you for free; which is also excellent. For anyone starting a business or who is running a business and looking for a quality bank, that's free to use and works brilliantly, Mettle is the way to go. Reviewed on: 24th March 2026
David C's avatar
David C

Good app and easy to use.

4
Good app and easy to use. I download statements for year end accounts Reviewed on: 24th March 2026
Charles 's avatar
Charles

Free business banking with a great, simple app, easy...

5
Free business banking with a great, simple app, easy instant access savings and extra features that work for a small business. Reviewed on: 24th March 2026
Mike G's avatar
Mike G

I have used Mettle Business Bank for the last 5 year...

5
I have used Mettle Business Bank for the last 5 years, i couldn't be happier with the bank and ease of use. On the rare occasion i have needed to contact the customer service team they have been excellent at dealing with my request. Ten out of ten from me. Reviewed on: 24th March 2026
Jo R's avatar
Jo R

Easy banking.

5
Easy banking. App is user friendly and honestly more banks should make their apps as easy to use as mettle does! Reviewed on: 24th March 2026
Michelle T's avatar
Michelle T

Small businesses dream

5
Set up Mettle to support my small business. So easy to send and match invoices and being able to run it alongside Free Agent is great Reviewed on: 24th March 2026
Katie D's avatar
Katie D

Simple, effective banking with quality support

5
Their business banking app has been really straight forward to use and any time that I have needed additional advice or customer services, they have been great. I recently had some money fraudulently taken from my business and their response was swift, supportive and very helpful at a time of stress Reviewed on: 24th March 2026
Geoff H's avatar
Geoff H

Perfect package for small business

5
Easy to use mobile app and website plus free use of accounting software means the whole free package is excellent for small independant businesses. Reviewed on: 24th March 2026
Ken B's avatar
Ken B

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