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Mettle by NatWest: Business banking reviews

4.82
Based on 4,593 reviews, last reviewed 11th Sep 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Brilliant app, great customer service, no bank fees... Brilliant app, great customer service, no bank fees for business, just awesome. Reviewed on: 20th August 2026
Clint Hammond's avatar
Clint Hammond

Latest lowest rating:

1

Lost my money. Couldn't tell me how. Mettle lost £5k of my money in their system, and despite me giving them all of the relevant tracking numbers and instruction ID, they could not tell m... Read more Reviewed on: 11th September 2026
Jacob Clapson's avatar
Jacob Clapson

About this product

The Mettle by NatWest business account has features to help you get paid faster and manage your tax.

You can use Money Pots to automatically save for tax and you could earn interest on credit balances.

Mettle by NatWest business account reviews help you find out what it’s really like to be a customer. If you’ve used Mettle by NatWest before, you can also leave a review and share your experience.

Review Mettle by NatWest: Business banking now

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Mettle by NatWest Business banking reviews (4593)

Took a Mettle account for my self employed work

5
Took a Mettle account for my self employed work and its brilliant. I can set it to set money aside for Tax, pensions etc. I can do invoices from the App, record expenses as soon as I have the receipt and Mettle does the rest. It even tracks how much Tax and Ni I need to find. Reviewed on: 24th March 2026

Mettle will keep you safe ...

5
From setting up my account to excellent customer service the once or twice I've needed it. For example I had a payment coming from Europe and because I'd not received euros before they double-checked it was genuine. They were 'on it' keeping me safe. Highly recommend Mettle for business banking. Reviewed on: 24th March 2026

I've been with Mettle business bank for a few years...

5
I've been with Mettle business bank for a few years now. I love that I can access FreeAgent to do my accounting for free. And to it's free to use the account. It's met most of my business banking needs. Reviewed on: 24th March 2026

I love the app, very simple and useful.

5
I love the app, very simple and useful. Reviewed on: 24th March 2026

Customer relations are fast to reply.

5
Customer relations are fast to reply. Reviewed on: 24th March 2026

Excellent experience, easy to use app and great busi...

5
Excellent experience, easy to use app and great business banking Reviewed on: 24th March 2026

Very easy and straight forward bank

5
Very easy and straight forward bank Reviewed on: 24th March 2026

Makes business admin very easy!

5
Makes business banking straightforward for new business owners, the help line are very responsive and explain things in simple terms, and offering the FreeAgent benefit has been a game changer for running a new business. I feel like Mettle is making my life easier rather than being a necessary and expensive evil. My only gripe would be the restriction on adding a second cardholder for my fellow director. Reviewed on: 24th March 2026

Excellent service and also very good and reliable bank

5
Excellent service and also very good and reliable bank Reviewed on: 24th March 2026

Great value bank account.

5
Great value bank account. Some good features that integrate well with Freeagent which was free when I took out the account. Gives you good quality bank account with accounting software. Would recommend Reviewed on: 24th March 2026

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