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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,582 reviews, last reviewed 8th May 2026
442% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
5%
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0%
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1%

Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4582)

As someone who is newly self-employed Mettle have be...

5
As someone who is newly self-employed Mettle have been invaluable in helping me to manage my finances. Creating invoices and tracking them is a feature I have made most use of. Reviewed on: 24th March 2026
Jeremy F's avatar
Jeremy F

My favourite bank app of all time

5
Mettle is has an excellent app that integrates well with the accounting software they give you for free; which is also excellent. For anyone starting a business or who is running a business and looking for a quality bank, that's free to use and works brilliantly, Mettle is the way to go. Reviewed on: 24th March 2026
David C's avatar
David C

Good app and easy to use.

4
Good app and easy to use. I download statements for year end accounts Reviewed on: 24th March 2026
Charles 's avatar
Charles

Free business banking with a great, simple app, easy...

5
Free business banking with a great, simple app, easy instant access savings and extra features that work for a small business. Reviewed on: 24th March 2026
Mike G's avatar
Mike G

I have used Mettle Business Bank for the last 5 year...

5
I have used Mettle Business Bank for the last 5 years, i couldn't be happier with the bank and ease of use. On the rare occasion i have needed to contact the customer service team they have been excellent at dealing with my request. Ten out of ten from me. Reviewed on: 24th March 2026
Jo R's avatar
Jo R

Easy banking.

5
Easy banking. App is user friendly and honestly more banks should make their apps as easy to use as mettle does! Reviewed on: 24th March 2026
Michelle T's avatar
Michelle T

Small businesses dream

5
Set up Mettle to support my small business. So easy to send and match invoices and being able to run it alongside Free Agent is great Reviewed on: 24th March 2026
Katie D's avatar
Katie D

Simple, effective banking with quality support

5
Their business banking app has been really straight forward to use and any time that I have needed additional advice or customer services, they have been great. I recently had some money fraudulently taken from my business and their response was swift, supportive and very helpful at a time of stress Reviewed on: 24th March 2026
Geoff H's avatar
Geoff H

Perfect package for small business

5
Easy to use mobile app and website plus free use of accounting software means the whole free package is excellent for small independant businesses. Reviewed on: 24th March 2026
Ken B's avatar
Ken B

Mettle have always given me outstanding customer ser...

5
Mettle have always given me outstanding customer service, all my queries have been answered in a timely manner and the staff a polite, courteous and extremely friendly and helpful. I don't use any of the paid services so can't comment on these, but my overall experience has been outstanding. Reviewed on: 24th March 2026
Jan K's avatar
Jan K

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