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Mettle by NatWest: Business Banking reviews

View other Mettle by NatWest products
4.93
Based on 4,582 reviews, last reviewed 8th May 2026
442% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Always a spot on banking service Always a spot on banking service Reviewed on: 5th May 2026
SIMON H's avatar
SIMON H

Latest lowest rating:

1

Mettle has been a good business bank for me to... Mettle has been a good business bank for me to use Reviewed on: 8th May 2026
Gavin 's avatar
Gavin
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About this product

Mettle by NatWest offers a business bank account tailored for sole traders and limited companies with up to two owners. Key features include the ability to earn interest on savings, automatic tax savings, customizable invoices, and integration with accounting software like FreeAgent, Xero, and QuickBooks.

Do you have an account with Mettle by NatWest? Please leave a review with Smart Money People to help businesses like you make better choices.

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Mettle by NatWest Business Banking reviews (4582)

Mettle will keep you safe ...

5
From setting up my account to excellent customer service the once or twice I've needed it. For example I had a payment coming from Europe and because I'd not received euros before they double-checked it was genuine. They were 'on it' keeping me safe. Highly recommend Mettle for business banking. Reviewed on: 24th March 2026
Jan Z's avatar
Jan Z

I've been with Mettle business bank for a few years...

5
I've been with Mettle business bank for a few years now. I love that I can access FreeAgent to do my accounting for free. And to it's free to use the account. It's met most of my business banking needs. Reviewed on: 24th March 2026
Marie Louise's avatar
Marie Louise

I love the app, very simple and useful.

5
I love the app, very simple and useful. Reviewed on: 24th March 2026
Ani Draganova's avatar
Ani Draganova

Customer relations are fast to reply.

5
Customer relations are fast to reply. Reviewed on: 24th March 2026
Betty M's avatar
Betty M

Excellent experience, easy to use app and great busi...

5
Excellent experience, easy to use app and great business banking Reviewed on: 24th March 2026
Rebecca Dennehy's avatar
Rebecca Dennehy

Very easy and straight forward bank

5
Very easy and straight forward bank Reviewed on: 24th March 2026
Mario I's avatar
Mario I

Makes business admin very easy!

5
Makes business banking straightforward for new business owners, the help line are very responsive and explain things in simple terms, and offering the FreeAgent benefit has been a game changer for running a new business. I feel like Mettle is making my life easier rather than being a necessary and expensive evil. My only gripe would be the restriction on adding a second cardholder for my fellow director. Reviewed on: 24th March 2026
Jon H's avatar
Jon H

Excellent service and also very good and reliable bank

5
Excellent service and also very good and reliable bank Reviewed on: 24th March 2026
Anonymous's avatar
Anonymous

Great value bank account.

5
Great value bank account. Some good features that integrate well with Freeagent which was free when I took out the account. Gives you good quality bank account with accounting software. Would recommend Reviewed on: 24th March 2026
Andy's avatar
Andy

Works great for a small buisness owner.

5
Works great for a small buisness owner. The creation of invoices in the software is essential, as is the date tracking of those invoices. What would be great is a running total and EOY in/out value rather than having to use a spreadsheet or external software. Reviewed on: 24th March 2026
Andrew H's avatar
Andrew H

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