Smart Money People Logo
Go to business site
Share this page
Link copied

Monese: Money Account reviews

View other Monese products
4.70
Based on 5,954 reviews, last reviewed 21st Aug 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
7%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
5%

Latest highest rating:

5

I am happy with my choice of this bank. I am happy with my choice of this bank. It's easy, simple and fast Reviewed on: 11th April 2025
Anonymous A's avatar
Anonymous A

Latest lowest rating:

1

This bank is fraud when i apply i submitted everythi... This bank is fraud when i apply i submitted everything after that they block my device app not working when i email them they say decsion made what de... Read more Reviewed on: 21st August 2025
Md Fohad Hassan Lodi's avatar
Md Fohad Hassan Lodi
Read all reviews See your review

About this product

An award-winning current account you can open instantly on your mobile. Our technology enables people to travel, live or work freely, anywhere in the world.

Monese Money Account reviews (5954)

Review of the Monese, Money Account:

It’s really easy to use and very handy

5
It’s really easy to use and very handy Reviewed on: 20th March 2024
Ahamed N's avatar
Ahamed N

Secured prepaid account

5
Best secured and flexible bank account so far Reviewed on: 16th May 2020
Salman Sadi's avatar
Salman Sadi

Baroud

3
Lot's of people likes this kind of online banking Reviewed on: 24th April 2020
A Baroud's avatar
A Baroud
Reply from Monese Hi there - thanks for your review! We'd love to know what we can do to make you a fan of our services as well, so please feel free to drop us an email on [email protected]. Thanks! Response date: 14th July 2020
Monese
Monese

DO NOT USE! YOUR MONEY IS NOT SAFE!

1
- They said you get a free £20 for signing up , you don't! - They randomly close accounts - Bad costumer service "My account was blocked over 6 weeks ago and i have provided everything asked for. I have close to £10,000 in my account and I am stuck in another country with no access to my funds. I have written countless emails and called countless times. Their customer service puts you on hold for 20mins and cuts out. They don't ever pick up the phone. This company is a fraudulent company without a doubt and the UK government has to do something about this. They will ruin a lot of people. I just need my money out of this company immediately. My complaint mirrors a lot of complaints i have read on this platform.” Reviewed on: 14th April 2020
Josel's avatar
Josel
Reply from Monese Hi Josel - we're sorry to hear it! We only close accounts in the most extreme of circumstances. You can find more details in our Terms at monese.com/terms - and of course feel free to get in touch with us if you have any further questions. Response date: 20th April 2020
Monese
Monese

Amazing service & FREE £20 (or 20 Euros) via referral - here's my referral JOSEL145

5
Amazing service & free £20 (€20 if you're outside the UK) via a referral code - here's my code: JOSEL145 Some reasons I love this company: - Easy to use and safe app and website - Transfers are made on the same day - Delivers your card really fast - Works with Apple Pay Enjoy your £20! (Use my code above) Reviewed on: 13th April 2020
Josel's avatar
Josel

good

5
good apk Reviewed on: 8th April 2020
Anonymous's avatar
Anonymous
Reply from Monese Hi there - thanks a lot for your review, we really appreciate it! Response date: 14th July 2020
Monese
Monese

Super Bank

5
The best Bank I never knew . Make me financial freedom, I can do whatever I want, Reviewed on: 27th March 2020
Enrique Ortega's avatar
Enrique Ortega
Reply from Monese Hi Enrique - thank you so much for your review, we're really happy to have you with us! Response date: 14th July 2020
Monese
Monese

First time

5
I haven't used it yet but I will very soon, I hope you will be great to answer my questions when need be Reviewed on: 13th March 2020
Brenda Young's avatar
Brenda Young
Reply from Monese Hi Brenda - thank you for your trust! If you ever have any issues or concerns, please feel free to get in touch on [email protected] and we'll be happy to help. Thanks! Response date: 14th July 2020
Monese
Monese

First time

5
I haven't used it yet but I will very soon, I hope you will be great to answer my question Reviewed on: 13th March 2020
Brenda Young's avatar
Brenda Young

10

5
Super namc ce spune sunteti bravo Reviewed on: 10th March 2020
Trofim Stefanica's avatar
Trofim Stefanica
Reply from Monese Iti multumim - pentru feedback si evaluare! Suntem bucurosi sa auzim asta! Response date: 14th July 2020
Monese
Monese

Great

5
The best ap ever I like it I recomand it whit plesure Reviewed on: 10th March 2020
Andreea's avatar
Andreea
Reply from Monese Hi Andreea - thanks so much for your kind words and for recommending Monese to others! Response date: 14th July 2020
Monese
Monese

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account
Man on beach

News, guides and insight from our team

View resource hub
UK money news stories - 24 July 2024
UK money news stories - 24 July 2024
24th July 2024
Posted in Money Talks by Errolyn Smith
Your Money, Your Voice: Have your say
Your Money, Your Voice: Have your say
24th July 2024
Posted in Our insights by Errolyn Smith
Our latest research - customers see little impact of FCA's Consumer Duty one year on
Our latest research - customers see little impact of FCA's Consumer Duty one year on
24th July 2024
Posted in Our insights by Darryl Barkwill
Consumer credit awards winners 2024
Consumer credit awards winners 2024
11th July 2024
Posted in Awards by Darryl Barkwill