Smart Money People Logo
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.89
Based on 2,522 reviews, last reviewed 31st Aug 2025
11% decrease in 5 star reviews
in the past 90 days
300% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

In branch service review Friendliness and knowledgeable level of Adele the representative I saw. Reviewed on: 30th August 2025
Verified source

Latest lowest rating:

1

Stay away I completed online registration for a regular saver account. Completed all the paperwork necessary for the money to be debited from my primary account... Read more Reviewed on: 31st August 2025
Eliot Rudolph's avatar
Eliot Rudolph
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monmouthshire Building Society Savings reviews (2522)

Professional customer service

5
Very clear information and good customer service Reviewed on: 21st September 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 21st September 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Very polite and helpful staff. The focus and opportunity to speak to staff in person and in branch is great, also savings books to help you keep track. Reviewed on: 21st September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Like that it's not a national Building Society, it feels more personal. When help is needed I am able to speak to a local human. Always receive helpful advice. Reviewed on: 21st September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Always pleasant and helpful. Nothing is too much trouble for them. Lovely to come and have a chat. Reviewed on: 21st September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Great customer service, quick and helpful. Reviewed on: 21st September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
I like the fact it's a local Building Society which is a mutual, and there is a local branch I can walk into. Reviewed on: 16th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Like the charming, efficient staff. I had a warm welcome from Zoe on my first visit, she found the savings account I needed. First class service. On my second visit Charli was amazing, she helped me transfer my money into my account and was very knowledgeable and patient. Thank you. Reviewed on: 16th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Zoe and Charli. Response date: 3rd November 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Very pleasant, knowledgeable staff. Like the ease of the branch. Reviewed on: 16th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Fantastic staff with excellent service. Reviewed on: 13th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly staff who are always ready to help. Reviewed on: 13th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill