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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.77
Based on 2,973 reviews, last reviewed 15th Jun 2026
24% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
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0%
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0%
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1%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026
jonathan p's avatar
jonathan p

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026
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Peter B
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

5
Friendly and helpful staff - very knowledgeable - local and convenient. Reviewed on: 2nd August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Face-to-face meeting without pressure. No hard sell. Friendly, helpful advisor. Everything satisfactory for our needs. Reviewed on: 1st August 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd September 2024
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Monmouthshire Building Society

In branch service review

5
Staff very friendly and helpful. Charli is Brecon is always smiling. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
High street presence and mutual. Charli was efficient and friendly. Reviewed on: 31st July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Your comments will be passed on to Charli. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Everyone I have spoken to in the Brecon branch is always so friendly. Reviewed on: 31st July 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Brecon branch. Response date: 13th August 2024
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Monmouthshire Building Society

In branch service review

5
Very friendly, helpful staff in Brecon. Reviewed on: 29th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Brecon branch. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
It was so much easier than I thought in Brecon branch. Thank you. Reviewed on: 29th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Thank you for taking so much time out of your day to help me with multiple enquiries that weren't related. You're all so lovely in the Brecon branch. Reviewed on: 29th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Brecon branch. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
It's nice to have a local building society where you can call in and get a personal one-to-one service that comes with a smile. Reviewed on: 29th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Nice, easy and quick to open our 1 year fixed rate bond today. Lovely staff in Brecon. Reviewed on: 29th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to the Brecon branch. Response date: 8th August 2024
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Monmouthshire Building Society

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