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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

In branch service review

5
Local, friendly, efficient, competent. Reviewed on: 19th July 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

4
Very friendly and helpful and good accounts. Local building society. Reviewed on: 19th July 2024
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Excellent and informative customer service. Alison was just lovely and extremely helpful. Would highly recommend. Reviewed on: 19th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Alison. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

4
I like that we can visit our branch. But you could improve your change of address procedure. Reviewed on: 19th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be used to help improve our services and member experience. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
All the staff are friendly, cheery, polite and helpful. The store is always clean and tidy and staff are always there to greet you as you walk in the door. The interest rates and products available are very competitive. Reviewed on: 19th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Local branches, excellent service, friendly and helpful staff. Involvement with local charities and community groups, also Shelter Cymru. Reviewed on: 18th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Caerleon Road branch staff are simply amazing! Knowledgeable, friendly, courteous and approachable. Nothing is too much trouble, and it is a pleasure to visit this branch. Probably not possible but a current account with you would be great!. Reviewed on: 18th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Caerleon Road branch. Your valuable feedback will be used to help improve our services and member experience. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Been a customer since 1976 and there is nothing to improve on here. Reviewed on: 18th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

In branch service review

5
Friendly, efficient staff, very helpful and always polite. Reviewed on: 18th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 27th September 2024
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Monmouthshire Building Society

In branch service review

5
I like its locality to my home, its very knowledgeable staff who are always friendly and courteous, and its very competitive rates. Reviewed on: 18th July 2024
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024
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Monmouthshire Building Society

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