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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.77 (2973 reviews)

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4.77

Based on 2,973 reviews, last reviewed 15th Jun 2026

32% decrease in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

always prefer face to face rather than on line. always prefer face to face rather than on line. Staff are always very helpful nothing is any bother , nice to see a friendly face Reviewed on: 15th June 2026

Latest lowest rating:

2

Very complicated to access/register both web and app. Very complicated to access/register both web and app. Thank goodness for Simon helped me with the web process and his colleague (female but catch her ... Read more Reviewed on: 12th June 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2973)

In branch service review

Staff are very helpful and friendly. Amazing service. Reviewed on: 26th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024

In branch service review

Shanagh was very helpful and calmly explained all the details of our application for an ISA. Reviewed on: 26th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Shanagh. Response date: 8th August 2024

In branch service review

Very happy with today's outcome, all OK, Athony was very helpful in your Cardiff branch. Reviewed on: 26th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Antony. Response date: 8th August 2024

In branch service review

Vicky in Cardiff was very friendly and explained everything. Reviewed on: 26th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Vicky. Response date: 8th August 2024

In branch service review

Excellent service on every visit. Very personable staff and highly professional. Reviewed on: 26th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024

In branch service review

Local branches. Friendly and knowledgeable staff. Good interest rates. Reviewed on: 26th July 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 8th August 2024

Shanagh Hicks. 5 Star Rating!

Shanagh Hicks was extremely helpful,efficient and friendly when she arranged my new savings account.She is a credit to the Monmouthshire Building Society. Please pass on my thanks and gratitude to her. Reviewed on: 26th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased that you had a great experience while opening your new savings account. Your comments will be passed on to Shanagh. Response date: 26th July 2024

In branch service review

The staff are most helpful and friendly. I was so grateful to the staff who spent time regarding my pension being transferred to the Monmouth. Reviewed on: 25th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th August 2024

In branch service review

Polite, friendly staff who are knowledgeable and take time to explain things in detail. Reviewed on: 25th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 8th August 2024

In branch service review

Thank you for being so helpful and kind during my visit to the Brecon branch. Reviewed on: 25th July 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Brecon branch. Response date: 8th August 2024

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Monmouthshire Building Society: Savings reviews

32% decrease in 5 star reviews

150% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

2

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (2973)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Shanagh Hicks. 5 Star Rating!

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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