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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.9 (2525 reviews)

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4.89

Based on 2,525 reviews, last reviewed 9th Sep 2025

18% decrease in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Went into Cardiff branch today to reinvest my bond t... Went into Cardiff branch today to reinvest my bond that was maturing. Cathy Bone was very helpful and knowledgable. Reviewed on: 9th September 2025

Latest lowest rating:

1

Very poorly designed app, and limited customer service Very poorly designed app and only offers limited functionality, and faster payment is not fast either, every transaction takes a day which is less tha... Read more Reviewed on: 6th September 2025

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2525)

Simple..Honest..Local

My title says it all. Easy to understand products. Excellent local service supporting the community Reviewed on: 24th January 2020

Solid, dependable & innovative!

Monmouthshire building society provides some very competitive savings accounts,I'm very happy with my ISA and SaverPlus accounts both offer very competitive interest rates & I like having traditional passbooks & the ability to access & action things online if I choose to.In addition Monmouthshire is a forward looking building society,willing to take a calculated risk in planning to provide current accounts for its members & potential new customers.....well done Monmouthshire for waving the flag for mutuality AND innovation as opposed to burying your head in the sand & hoping for the best (unlike a lot of building societies!) Reviewed on: 13th January 2020

Savings superstars

Their super regular savers have been consistently amazing! To make things even better the experience in opening accounts knocks spots off other competitors and left me feeling nothing but valued Reviewed on: 13th January 2020

Personal service

The Monmouthshire Building Society have provided my family and me with personal service for over 60 years, both with mortgages and savings. Although we have used other banks and building society, they remain our firm favourite! Reviewed on: 13th January 2020

Quality Products, Outstanding Staff

I was diagnosed with a rare type of bone cancer, in April 2017. My life has changed out of all recognition. My mobility is very restricted. All the staff, in the Abertillery Agency, have been absolutely outstanding in helping me at one of the most difficult times of my life. Cannot thank or praise them enough. Reviewed on: 13th January 2020

Excellent customer care on my doorstep

I feel very lucky to have this little friendly Building Society on my doorstep, especially at a time when so many local services are being centrallised and unaccessible. The staff are welcoming and take so much time explaining all the product choices etc in so much detail, allowing time to ask questions and taylor your products to suit circumstances. No online service can or will offer this and I hope you are here to stay! The staff feel like my friends, as well as being fully uo to date on all that Monmouthshire has to offer. I would not hesitate in recommending my branch in particular to others. I have had a difficult year, hopefully next year things might start to look up and I can be a better saver. Thanks again to the 'Clevedon girls' Reviewed on: 26th November 2019

excellent

Monmouthshire building society is our mortgage provider for so many years & as customer we have amazing experience. Reviewed on: 21st November 2019

Savings

We have been using the Monmouthshire Building Society for over 25 years since my oldest son was a baby. They have a great range of savings products and are always friendly and helpful. Reviewed on: 20th November 2019

Friendly branch office, very good savings rate

Constantly trying to get the best rate possible for savings, I was really please with Monmouthshire Building Society's regular saver rate. The staff at branch were extremely helpful and very knowledgeable Reviewed on: 19th November 2019

Great service from my local branch

My children recently set up a saving account and an isa at the clevedon branch. The lady there was so helpful and I think being able to pop in will really help to encourage my boys to save. They take great joy in seeing their passbooks being updated when the pay money in to their accounts Reviewed on: 19th November 2019

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