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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.87 (2933 reviews)

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4.87

Based on 2,933 reviews, last reviewed 13th Mar 2026

84% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026

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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Monmouthshire Building Society Savings reviews (2933)

Review of the Monmouthshire Building Society, Savings:

Cracking

A great local Building Society with helpful, knowledgeable staff Reviewed on: 12th November 2019

In branch service review

Friendly service and competitive interest rates. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 4th June 2024

In branch service review

Always very helpful, just the little things that matter. Always greeted with a warm smile and my name. Nothing is too much trouble. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 4th June 2024

In branch service review

All information given, excellent and helpful. All of my questions answered. Staff very welcoming. Reviewed on: 31st May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 4th June 2024

Very impressed with the Brecon team.

We were very impressed with the warm welcome and great customer service we received when opening our 2 year Bond in Brecon. Both Charli and her colleague were very informative and knowledgeable about the Bond, and answered all of our questions and queries. Reviewed on: 24th May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Charli and the Brecon branch. Response date: 28th May 2024

In branch service review

Convenient to my residence and extremely helpful and polite staff who explain things carefully. Reviewed on: 24th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

In branch service review

Like the friendliness and helpfulness of the staff. Customer for many years with excellent service. Reviewed on: 24th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th May 2024

Satisfied customer

My family needed a savings account/ bondthat was appropriate to my aged mother's needs and to those of us that need to manage it. Charlie Flood provided a first class service for Monmouthshire. Professional and knowledgeable. A first class representative of the Building Society. Well done Charli and thanks. Reviewed on: 23rd May 2024

Positive experience, made to feel welcome.

Positive experience, made to feel welcome. Advisor Karen was really helpful and approachable. Reviewed on: 21st May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Karen. Response date: 21st May 2024

In branch service review

Local, face-to-face contact. Welcoming staff with products explained clearly and questions answered. Very stylish premises with private areas. Reviewed on: 20th May 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th May 2024

In branch service review

All was absolutely fine with my application and Charli was very efficient, kind and helpful. Reviewed on: 17th May 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Charli. Response date: 29th May 2024

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Monmouthshire Building Society: Savings reviews

84% decrease in 5 star reviews

100% increase in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Monmouthshire Building Society Savings reviews (2933)

Cracking

In branch service review

In branch service review

In branch service review

Very impressed with the Brecon team.

In branch service review

In branch service review

Satisfied customer

Positive experience, made to feel welcome.

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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