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Monmouthshire Building Society: Savings reviews

Name: Savings
Rating: 4.69 (3007 reviews)

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4.69

Based on 3,007 reviews, last reviewed 22nd Sep 2026

4% increase in 5 star reviews

in the past 90 days

20% decrease in 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026

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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

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Monmouthshire Building Society Savings reviews (3007)

In branch service review

All is excellent at the Monmouthshire Building Society. Reviewed on: 6th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 8th April 2024

In branch service review

Helpful services, friendly staff and great information. Reviewed on: 4th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024

In branch service review

Jo, Kate and the manager Sally were very helpful and considerate and always smiling and good as gold to every customer. Reviewed on: 4th March 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Jo, Kate and Sally. Response date: 7th March 2024

In branch service review

Today was my first experience. I chose them because I could visit and be dealt with by people. I was impressed by their personal service, friendly but professional approach. Reviewed on: 24th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024

In branch service review

Charli was very helpful and patient when I struggled to sign and offered to make notes to help me with future visits. All the staff are lovely and the customer service is brilliant. Reviewed on: 24th February 2024

In branch service review

Charli in Brecon was informative and knowledgeable. The appointment was quick and painless. Reviewed on: 24th February 2024

Satisfied

Phoned and got appointments when it suited us. Cathy from Cardiff Branch met us to take us through the procedure for opening new accounts. Very friendly and professional, explained everything clearly. We liked the fact that you could open the accounts without having to go on line open them. Very satisfactory experience. Reviewed on: 21st February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in the Cardiff branch. Your comments will be passed on to Cathy. Response date: 22nd February 2024

In branch service review

The staff are great, nothing needs to be improved here. Reviewed on: 20th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 7th March 2024

In branch service review

There are more competitive interest rates out there. Reviewed on: 20th February 2024

Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society, your feedback is appreciated. Response date: 7th March 2024

In branch service review

The staff are very friendly and helpful. Especially Kate, Jo and Muss. Reviewed on: 20th February 2024

Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the Kate, Jo and Muss. Response date: 7th March 2024

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Monmouthshire Building Society: Savings reviews

4% increase in 5 star reviews

20% decrease in 1 star reviews

Latest highest rating:

5

Latest lowest rating:

1

About this product

Review Monmouthshire Building Society: Savings now

Monmouthshire Building Society Savings reviews (3007)

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

In branch service review

Satisfied

In branch service review

In branch service review

In branch service review

Do you have a different Monmouthshire Building Society product?

Want to see more from Monmouthshire Building Society?

Mortgages

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