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Monmouthshire Building Society: Savings reviews

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4.87
Based on 2,933 reviews, last reviewed 13th Mar 2026
85% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
8%
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0%
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Latest highest rating:

5

Very easy and efficiently opened an ISA to take adv... Very easy and efficiently opened an ISA to take advantage of current years tax allowance. Reviewed on: 13th March 2026
William H's avatar
William H

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2933)

Cardiff branch

5
Really pleased with the recent service received from the Cardiff team. We saw Vicky on the day and she was really helpful. Reviewed on: 30th November 2023
Phillip's avatar
Phillip
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Cardiff branch. Your comments will be passed on to Vicky. Response date: 30th November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

4
Karen gave very good service. Could do with lower penalty charges though. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you received a good service. Your comments will be passed on to Karen. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
I would like to thank Karen in Cardiff who was very professional, helping me through and explaining every step of the process. It was also useful that the branch was open on a Saturday morning. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in Cardiff. Your comments will be passed on to Karen. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly service, Karen was very helpful. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be passed on to Karen. Response date: 29th January 2024
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Very good customer service from both Karen and Cathy in Cardiff, both asked how they could help. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in Cardiff. Your comments will be passed on to Karen and Cathy. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

4
Great customer service provided by the team in Cardiff. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you received great customer service in Cardiff. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
I like that I can deal with people, thank you!. Reviewed on: 29th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 11th December 2023
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Monmouthshire Building Society

New account

5
I opened a new account at Monmouthshire building society Ross-on-wye. The staff were friendly and professional. Refreshing to deal face to face with such efficient knowledgeable staff. Wouldn’t hesitate to recommend to friends and family. Reviewed on: 28th November 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience opening an account with the Society. Your comments will be passed on to Ross-on-Wye. Response date: 29th November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
I have been a member of Monmouthshire Building Society for many years. Reviewed on: 28th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Great personal service received in the Cwmbran branch. Reviewed on: 28th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have received great customer service in the Cwmbran branch. Response date: 11th December 2023
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Monmouthshire Building Society

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