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Monmouthshire Building Society: Savings reviews

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4.77
Based on 2,971 reviews, last reviewed 10th Jun 2026
44% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Trip to Monmouth. The staff in the Monmouth branch were knowledgeable, helpful and friendly. Reviewed on: 10th June 2026
David 's avatar
David

Latest lowest rating:

1

The Issue 8 Regular Saver account has been the most... The Issue 8 Regular Saver account has been the most difficult account I have EVER tried to open; despite being a past, satisfied, MBS customer and sti... Read more Reviewed on: 27th May 2026
Adoniram's avatar
Adoniram
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About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

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Monmouthshire Building Society Savings reviews (2971)

Monmouthshire Building Society Branch Review

5
I like the short letter they provide me once a year giving details of my current balance which I must produce for my gift of money (savings charitable fund). Reviewed on: 10th November 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Professional service and I like the way you look after your customers! They are open on Saturdays too. Staff always have a smile when they serve you. Reviewed on: 10th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
It's local and the staff are friendly. Reviewed on: 10th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

4
Excellent service from Lesley at Caldicot. Reviewed on: 10th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience at Caldicot. Your comments will be passed on to Lesley. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly, smiley, helpful service,. Reviewed on: 10th November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Charli in the Brecon branch is great. Reviewed on: 3rd November 2023
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Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in our Brecon branch. Your comments will be passed on to Charli. Response date: 11th December 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Local and therefore you're able to bank and receive advice in person. Saturday morning opening is especially convenient, and competitive rates. Reviewed on: 3rd November 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 11th December 2023
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Monmouthshire Building Society

Excellent service

5
Such efficient and friendly service today in our local branch. It could not havd been better. Reviewed on: 28th October 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to the relevant branch. Response date: 31st October 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly service and always happy to help. Reviewed on: 27th October 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Mussaret has been amazing today! Opened six accounts on spec. Reviewed on: 27th October 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Mussaret. Response date: 3rd November 2023
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Monmouthshire Building Society

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