Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.69
Based on 3,007 reviews, last reviewed 22nd Sep 2026
4% increase in 5 star reviews
in the past 90 days
20% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Lovely staff A pleasure to walk through the door! Made to feel very welcome with a cup of tea...... Thank you Ollie, and good service from Dan. Explained how to re... Read more Reviewed on: 13th September 2026
Teresa G's avatar
Teresa G

Latest lowest rating:

1

Can't log in - I have two account numbers Can't log in - I have two account numbers Reviewed on: 22nd September 2026
Kenneth's avatar
Kenneth
Visit provider site Read all reviews Write a review

About this product

Monmouthshire Building Society have a range of savings accounts to choose from.

You’ll have the option to open most accounts online or in the branch. Monmouthshire Building Society have a mobile to make it easier to manage your savings account.

Monmouthshire Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Monmouthshire Building Society before, you can also leave a review and share your experience.

Review Monmouthshire Building Society: Savings now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Monmouthshire Building Society Savings reviews (3007)

Great customer service

5
Jo helped my partner to have her PIP paid in to her account by chasing it up with the finance department. Thank you Jo. Reviewed on: 15th December 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your comments will be passed on to Jo. Response date: 19th December 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
The staff are always professional, knowledgeable, courteous and friendly. All exceptionally good. Reviewed on: 15th December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th January 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Jack in Cardiff was very helpful, efficient and friendly. Reviewed on: 15th December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be passed on to Jack. Response date: 29th January 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Karen at the Cardiff branch was the consultant who helped me with my enquiry and option. Reviewed on: 15th December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, your comments will be passed on to Karen. Response date: 29th January 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

I year bond

5
Opened an account at Cardiff branch and Vicki explained everything in full and so made me feel nice and relaxed excellent service many thanks Reviewed on: 11th December 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience in the Cardiff branch. Your comments will be passed on to the Vicki. Response date: 12th December 2023
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Personal, friendly service. Quiet branch. Reviewed on: 11th December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th January 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Courteous, with very helpful service. Reviewed on: 11th December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th January 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Great service and friendly staff. Reviewed on: 11th December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Response date: 29th January 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Better interest needed but friendly and local feeling. Reviewed on: 11th December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your feedback will be used to help improve our services and member experience. Response date: 29th January 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
They clarified the information well. The advisor was vert knowledgeable and it's a relaxed setting. Reviewed on: 9th December 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 29th January 2024
Monmouthshire Building Society Logo
Monmouthshire Building Society

Do you have a different Monmouthshire Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monmouthshire Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill