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Monmouthshire Building Society: Savings reviews

View other Monmouthshire Building Society products
4.86
Based on 2,930 reviews, last reviewed 17th Feb 2026
70% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
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8%
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Latest highest rating:

5

Great Experience Found Vicky very knowledgeable on the products on offer. Very helpful on explaining to us what we needed. Very satisfied with the whole experience whi... Read more Reviewed on: 17th February 2026
Vernon O's avatar
Vernon O

Latest lowest rating:

1

App nightmare App nightmare…. I just want to open another account but had to reset pin , the put in unique id. Apparently in my original welcome letter. Found an em... Read more Reviewed on: 27th January 2026
nick hay's avatar
nick hay
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About this product

Monmouthshire Building Society savings reviews can help you to find out more about life at Monmouthshire Building Society. How easy is it to contact Monmouthshire Building Society? And how friendly are they? Our Monmouthshire Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Monmouthshire Building Society Savings reviews (2930)

Monmouthshire Building Society Branch Review

5
Friendly, straightforward information, always very helpful. Reviewed on: 29th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
I like the personal service that Monmouthshire Building Society offers. Reviewed on: 29th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Investing proceeds oh home sale

5
Invested monies using P.o.a already established. Muss Noor was very helpful in assisting me add a large sum of money to existing savings held. She also assisted in changing her address to her care home using documents we provided it's very stressful selling elderly relatives home and possessions. Muss restored our faith in the Monmouthshire as Caldicot branch was a terrible experience today.. will stick to Newport in the future for mums finances and ours. Well done Muss. Reviewed on: 29th September 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for taking the time to leave a review for the Society. Your valuable feedback will be passed on to the relevant branches. Response date: 2nd October 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Friendly staff, great service, great products. Reviewed on: 26th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Direct contact, and friendly and helpful staff. Reviewed on: 26th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Fine as it is, no improvement needed. Also, very helpful, friendly staff. Good service and friendly staff. Reviewed on: 26th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 29th January 2024
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Nothing to be improved, doing a good job looking after people's money, and interest rates are good as well. Staff are very helpful (especially Kate and Jo). Reviewed on: 25th September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Your comments will be passed on to Kate and Jo. Response date: 3rd November 2023
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Monmouthshire Building Society

Freindly Staff

5
Good Exsperiance, Explained Everything In Detail...Nice Cup Of Tea. Reviewed on: 25th September 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a good experience with the Society. Response date: 25th September 2023
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Monmouthshire Building Society

Professional customer service

5
Very clear information and good customer service Reviewed on: 21st September 2023
Monmouthshire BS Member's avatar
Monmouthshire BS Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 21st September 2023
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Monmouthshire Building Society

Monmouthshire Building Society Branch Review

5
Very polite and helpful staff. The focus and opportunity to speak to staff in person and in branch is great, also savings books to help you keep track. Reviewed on: 21st September 2023
Verified Member's avatar
Verified Member
Reply from Monmouthshire Building Society Thank you for leaving a review, we are so pleased to hear that you have had a great experience with the Society. Response date: 3rd November 2023
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Monmouthshire Building Society

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