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Monzo: Business account reviews

Name: Business account
Rating: 4.83 (2137 reviews)

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4.83

Based on 2,137 reviews, last reviewed 3rd May 2026

20% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

97%

2 star

Latest highest rating:

5

I love monzo and it’s been the easiest transition to... I love monzo and it’s been the easiest transition to move my business account to them Reviewed on: 20th April 2026

Latest lowest rating:

1

Horrible experience I regret opening an account with Monzo. They are unprofessional and don’t know what they are about. Frozen my account without giving any tangible resp... Read more Reviewed on: 1st January 2026

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About this product

Monzo have a business account that can be opened on the same day you apply for it.

With the Monzo business account, you have a range of options for making and receiving payments, there are tax and accounting tools and you can earn interest on your savings.

Monzo business account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2026

Awarded to the bank rated highest in UK customer reviews.

Monzo Business account reviews (2137)

Love Monzo.

Love Monzo. Theyve had my business account for 4 years now and it just keeps getting better Reviewed on: 13th January 2026

Horrible experience

I regret opening an account with Monzo. They are unprofessional and don’t know what they are about. Frozen my account without giving any tangible response. Not a good back to work with Reviewed on: 1st January 2026

The bank fails to provide straightforward, automatic...

The bank fails to provide straightforward, automatic bank statements, making necessary accounting and professional documentation a "painful process" and creating unnecessary administrative work. The experience was so frustrating that they deleted the app and are moving their business finances to a different bank, warning others not to rely on Monzo for professional use. Reviewed on: 6th November 2025

DO NOT USE FOR BUSINESS BANKING

I would not recommend anyone to use Monzo as a Business Banking account. I opened one up 2 months ago as the online business banking company I currently use have started adding extra charges. I hadn’t got around to transferring everything over yet with direct debits, standing orders and my card machine companies for taking payments as I just hadn’t the time. I scheduled time to do this next week as the charges from my current on are grating on me now. I had my personal Monzo card stolen on holiday last week and reported it and ordered a new card. I have now had an email to say they are closing down my business account but can not tell me why. I am so glad I hadn’t spent not spent the time transferring everything over yet. There is absolutely no reason for them to close this account, it is so bizarre and weird to me, I don’t understand at all. Had I of switched everything over and been fully utilising them for 2 months and got this, it would of caused me so much stress and anxiety to switch everything over again with no reason or explanation as to why. I’d stay well clear if they can just shut an account like that for no reason other than reporting your personal card being stolen, which I froze straight away when I realised. Reviewed on: 15th August 2025

I’ve been using Monzo Business for two separate comp...

I’ve been using Monzo Business for two separate companies, each with its own dedicated account, and the experience has been excellent across the board. • The app is quick, clear, and easy to navigate - switching between the two accounts is seamless. • Payments in and out are fast, with real-time notifications keeping everything on track. • I’ve found the accounting integrations (like Xero and QuickBooks) smooth and helpful for keeping things tidy. • Being able to create and send invoices directly from the app has saved time, especially for smaller one-off jobs. • Customer support is responsive and helpful when needed - you’re not left waiting days for a reply. It’s made managing both businesses far easier than the old-school banking alternatives I was using before. Highly recommend it to any small business owner wanting a modern, reliable setup Reviewed on: 15th July 2025

Monzo is a breath of fresh air in the banking space!

I have loved being a Monzo customer due to their fantastic customer service, their playful initiatives, and their transparency around financial literacy. As someone that was never taught how to save, or how to be financially responsible, I really appreciate how easy Monzo makes banking and it seems like a fantastic company to work for and be part of (I regularly check their job boards!). For an industry that seems out to get you, Monzo are approachable, open, and fun. Reviewed on: 20th June 2025

This is my favourite bank!

This is my favourite bank! Their customer support is excellent and they have cleverly helped me with 4 different fraud cases! They have refunded me for theft as well. I am Highly satisfied and closed accounts in other banks. I highly recommend them! Reviewed on: 13th June 2025

Monzo was the only choice I would make

From the beginning of my journey Monzo has been present. So it was natural for me to want to have my business account registered with them. I am a disabled founder and every time I use my account, features, or log in via the web browser, I am reminded that they are doing a far better job to support me than most other banks. Reviewed on: 5th May 2025

First Class

I came across an issue with a transfer from another bank to Monzo. I messaged them through ‘chat’ straight away, explained the situation and all was resolved within an hour by a friendly person, who openly, listened and confirmed all details that I needed to confirm to the other bank for them to release the transfer. The service is fast, efficient and relaxed. Just what I look for in a bank. Thank you again to all involved. Reviewed on: 2nd May 2025

Tried paying HMRC, card declined.

Tried paying HMRC, card declined. Had to use personal account, what's point of biz acc then? Reviewed on: 22nd April 2025

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