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Monzo: Current account reviews

4.92
Based on 19,142 reviews, last reviewed 2nd Apr 2026
93500% increase in 5 star reviews
in the past 90 days
1800% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Customer service any issues have been dealt with quickly and can be easily accessed at a later date for reference. Reviewed on: 2nd April 2026
Ca M's avatar
Ca M

Latest lowest rating:

1

Not helpful for early pay doesmt give you much option Not helpful for early pay doesmt give you much option Reviewed on: 2nd April 2026
Cristianl's avatar
Cristianl

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19142)

First app to give us a grip on our finances!

5
Excellent... organised... intuative... excellent customer service right on hand. Perfect little bank with full insurance cover! Reviewed on: 13th April 2021

Excellent Overall Experience

5
Used for many years now, everything you could want. Reviewed on: 13th April 2021

The Best bank ever

5
Monzo has been so so helpful for me because I know when money is coming out and the staff are so kind Reviewed on: 13th April 2021

Best bank I have ever used.

5
Since switching to Monzo I have experienced fantastic customer service, saved money on my heating bills and had a refund chased up by the team. Receiving payment early each month and helping me keep on top of my spending has made the experience all the more better. I would recommend Monzo to everyone. Reviewed on: 13th April 2021

The dreamiest non bankiest dream

5
Traditional banks are so stuffy. Thanks for you Monzo for making banking seamless! Moving to London it was effectively impossible to get a bank card due to the cyclical loop that doesn't let you break in: ie you need a confirmed place of residence, for which you need proof of payment, for which you need a bank account, for which you need proof of residence. Monzo made getting a bank card easy, the spending reports and user friendly and I appreciate the modern design geared for me! As as an avid traveller, it's the only card I really need. And when anything goes wrong, the customer service is BEYOND AMAZING. Reviewed on: 13th April 2021

Amazing product, amazing services

5
I haven’t been with Monzo for 3-4 years now. Really impressed with their app. All the offerings are great. Whenever I had any issue it was resolved nicely on time and whole heartedly.. Reviewed on: 13th April 2021

Amazing customer service

5
Had a fraudulent transaction, used the app to put card on hold, then speak to a rep. Money refunded immediately Reviewed on: 13th April 2021

Excellent service.

5
I have been completely impressed since I started with Monzo 2 years ago. Reviewed on: 13th April 2021

Best Banking Experience

5
I love Monzo, the customer service is amazing and budgeting tools and saving pots have helped me take control of my finances and actually have more disposable income as im not forever paying bank charges due to the notification the day before to remind me i have a payment pending. I would be lost with Monzo!! Reviewed on: 13th April 2021

Easy banking. Useful!

5
It’s perfect. No more high street banks needed! Reviewed on: 13th April 2021

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