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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (15234 reviews)

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4.92

Based on 15,234 reviews, last reviewed 10th Feb 2025

2500% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great baking app, most things can be done instantly... Great baking app, most things can be done instantly without going to a branch. Reviewed on: 10th February 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (15234)

Fantastic experience keeps getting better

Have loved using Monzo almost since it’s inception. While not perfect, it has been miles ahead of my (and my partners) experience of other UK ‘normal’ banks. The best feature by far is how quickly they respond to their customers in introducing new features. Reviewed on: 10th November 2018

Best switch

Switching into the 21st century, seamless transition Reviewed on: 10th November 2018

Fantastic bank

Monzo is leaps and bounds above the competition. Their app and customer service has excelled more than any other bank I’ve used in the past. Reviewed on: 10th November 2018

Amazing service, and life-changing analytics.

I was a loyal customer of HSBC for 25 years, but moved fully to Monzo as soon as I could. Their whole ethos makes them my favourite company, never mind banking. They have the most helpful staff who will do all they can do solve your problem. I have even used them to increase my knowledge of Mastercard rules so that I can make claims on my credit cards, because they are so highly-trained and explain things so clearly. As for the analytics, they told me a month early that I was going to go overdrawn, so I was able to avoid it completely. I just wish they did a credit card too! Reviewed on: 10th November 2018

A bank that cares

Best customer service of any app I own. How banking should be. Transparent and simple. Highly recommended. Reviewed on: 10th November 2018

Best bank

Monzo is the first bank that I believe is putting my interests above its own. Their support is second to none, the app is intuitive, and they regularly engage customers to help them build their product. I have become much better with my money since moving to them. Switch, you won’t regret it. Reviewed on: 10th November 2018

Best Bank In My Opinion

Absolutely love Monzo! Easy to set up an account, quick delivery of the debit card and payments back to the card clear faster than any bank I have ever banked with. Customer service is second to none and the community is very friendly. Definitely a convert here! Reviewed on: 10th November 2018

Best bank account Ive ever used

Between their amazing product and stellar customer service, every aspect of my Monzo experience has been a great one. Next day card replacements, instant notifications, fantastic budgeting tools and more all feed into my daily use, and it’s changed the way I work with my money Reviewed on: 10th November 2018

Reliable easy to use

Reliable platform Transparent road map Innovative features Reviewed on: 10th November 2018

It's changed my financial life.

Monzo's smart user interface and customer focus has made banking and taking care of my finances an enjoyable part of my life. Using the pots feature along with its smart API integration my ability to budget has improved no end. I tell everyone about monzo. Reviewed on: 10th November 2018

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