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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (15241 reviews)

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4.92

Based on 15,241 reviews, last reviewed 11th Feb 2025

2547% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Superb account. Superb account. App is great to use. Customer service when I need them are very helpful. Don’t normally need them because of the fantastic help resour... Read more Reviewed on: 11th February 2025

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (15241)

Amazing service, and life-changing analytics.

I was a loyal customer of HSBC for 25 years, but moved fully to Monzo as soon as I could. Their whole ethos makes them my favourite company, never mind banking. They have the most helpful staff who will do all they can do solve your problem. I have even used them to increase my knowledge of Mastercard rules so that I can make claims on my credit cards, because they are so highly-trained and explain things so clearly. As for the analytics, they told me a month early that I was going to go overdrawn, so I was able to avoid it completely. I just wish they did a credit card too! Reviewed on: 10th November 2018

A bank that cares

Best customer service of any app I own. How banking should be. Transparent and simple. Highly recommended. Reviewed on: 10th November 2018

Best bank

Monzo is the first bank that I believe is putting my interests above its own. Their support is second to none, the app is intuitive, and they regularly engage customers to help them build their product. I have become much better with my money since moving to them. Switch, you won’t regret it. Reviewed on: 10th November 2018

Best Bank In My Opinion

Absolutely love Monzo! Easy to set up an account, quick delivery of the debit card and payments back to the card clear faster than any bank I have ever banked with. Customer service is second to none and the community is very friendly. Definitely a convert here! Reviewed on: 10th November 2018

Best bank account Ive ever used

Between their amazing product and stellar customer service, every aspect of my Monzo experience has been a great one. Next day card replacements, instant notifications, fantastic budgeting tools and more all feed into my daily use, and it’s changed the way I work with my money Reviewed on: 10th November 2018

Reliable easy to use

Reliable platform Transparent road map Innovative features Reviewed on: 10th November 2018

It's changed my financial life.

Monzo's smart user interface and customer focus has made banking and taking care of my finances an enjoyable part of my life. Using the pots feature along with its smart API integration my ability to budget has improved no end. I tell everyone about monzo. Reviewed on: 10th November 2018

A fantastic bank

A bank that is eager to innovate. Reviewed on: 10th November 2018

Completely changed how I look at my money

Since having a Monzo current account I have found it so much easier to track my spending and get my savings up and running again! Monzo.me is revolutionary! Reviewed on: 10th November 2018

Brilliant

A true account for the 21st century Reviewed on: 10th November 2018

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