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Monzo: Current account reviews

4.84
Based on 19,431 reviews, last reviewed 30th Sep 2026
96% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app and easy to use with lots of different fea... Great app and easy to use with lots of different features! Reviewed on: 6th September 2026
Stuart McCune's avatar
Stuart McCune

Latest lowest rating:

1

Love Monzo, but the Max phone insurance is a let down I’ve used Monzo as my main bank for pretty much the entire time I’ve lived in the UK and have always had a really positive experience with them. I lik... Read more Reviewed on: 30th September 2026
Sebastian Orbe's avatar
Sebastian Orbe

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19431)

Excellent service

5
Always on the ball excellent service all round. Reviewed on: 13th April 2021

How banking should be

5
Super easy to sign up and get help without going into a physical bank or waiting on a phone call. Forward thinking features and makes banking fun and efficient. Reviewed on: 13th April 2021

The most modern and digital friendly banking app and establishment

5
I have had no complaints since 2 yrs of association with Monzo. Reviewed on: 13th April 2021

Can't fault

5
I really can't fault Monzo. Transactions show up immediately and, on the odd occasion I've needed to chat to customer service, they've responded very quickly. Reviewed on: 13th April 2021

Banking made easy

5
Monzo is easy to set-up, straight forward to use, and allows almost everything to be done directly through the app. This includes tasks that traditional banks require you to ring up or webchat for such as change of address. Overall a great experience and would highly recommend. Reviewed on: 13th April 2021

Now my main account

5
Switched my main account to Monzo after having it as a second account. Customer service is the best I have experienced from any of the main banks, I won't be using them anymore. So many great features, always developing new ideas while asking for input from their customers. Its a new, easier way of banking - far from the old systems of the high Street banks. Reviewed on: 13th April 2021

Better than high street banks

5
First joined when they were giving £5 to anyone who signed up. Then just absolutely loved the design and how easy it is to use. Reviewed on: 13th April 2021

Mr

5
A super easy to use bank with many helpful benefits Reviewed on: 13th April 2021

Easiest bank ever

5
Easy to use bank at all levels but miss the thank you button for money xfers Reviewed on: 13th April 2021

Banking made easy

5
Monzo, unlike the traditional, backwards banks, makes banking easy. The app is engaging and help line is responsive - not that I have ever needed it. I honestly can't believe the traditional banks still exist in their current state - they make online banking so so difficult and are impossible to contact. Reviewed on: 13th April 2021

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