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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19407 reviews)

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4.85

Based on 19,407 reviews, last reviewed 26th May 2026

25% increase in 5 star reviews

in the past 90 days

150% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really easy to use. Really easy to use. Comes in handy for putting cash in account. No need to go to a branch you can just do it at your local store with pay point machin... Read more Reviewed on: 26th May 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19407)

Best Bank Going!

Brilliant Bank, always happy to help and it has such a modern approach to banking which is well needed! Reviewed on: 13th April 2021

Just an excellent modern bank

I have used Monzo for some time now and I find it be an excellent modern bank Reviewed on: 13th April 2021

the easiest bank to use

the easiest bank to use. the easiest bank to use. the easiest bank to use Reviewed on: 13th April 2021

Excellent customer service

You can sort problems out quickly Reviewed on: 13th April 2021

Great view of spending and good security

Would be great to increase limit of cash deposit Reviewed on: 13th April 2021

So easy and convenient.

Love the simplicity and ease of managing and sending money. No need for unnecessary delays plus so many features that other banks don't have. Happily switched to Monzo from my previous bank. Reviewed on: 13th April 2021

Best Bank

The bank ethos is based on customer service, I only ever had 1 problem which was resolved without fuss immediately. No other Bank can match the service supplied by Monzo. Reviewed on: 13th April 2021

Everything is quick and simple. Walk in and get the job done with nonfudd.

Amazing opening hours, always lots of staff quick and simple organised service. Ability to sit down with an advisor immediately no need to make an appointment. Reviewed on: 13th April 2021

Amazing experience with monzo

It's been amazing banking with Monzo, mainly due to customer service. There's always someone there for me to talk to, and generally being very understandable towards any situation I might run into. Reviewed on: 13th April 2021

Great product

Great product, love the in-app budgeting and the flexibility of savings pots. Plus, the integration with IFTT makes for an account that truly works for me. Reviewed on: 13th April 2021

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