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Monzo: Current Account reviews

4.92
Based on 15,341 reviews, last reviewed 15th Feb 2025
3153% increase in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
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96%
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3%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

4

Fine when it works, hard to get help when it doesn’t. Fine when it works, hard to get help when it doesn’t. Some features are free with competitors but packaged accounts are good value. Definitely still i... Read more Reviewed on: 15th February 2025
Theurpert's avatar
Theurpert

Latest lowest rating:

1

Frozen my card for no reason. Frozen my card for no reason.. waited and still waiting since a week… have no access to my money. I asked then if they needed anything from my side an... Read more Reviewed on: 14th February 2025
Fiza's avatar
Fiza

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (15341)

Great Banking Experience

5
Great bank all-round. The app is very user-friendly and whenever I had an issue, it was promptly resolved by their CS staff. Reviewed on: 17th November 2018

revolutionary banking

5
monzo has changed my whole relationship with budgeting - everyone should be given one at school Reviewed on: 17th November 2018

Not bad at all

3
Great benefits, but still get charges for use Reviewed on: 14th November 2018

Astonishing

5
Super happy with the product and customer service Reviewed on: 14th November 2018

Great bank

5
I love the pots and being able to use the app for everything Reviewed on: 14th November 2018

Consistently great customer service and products

5
Monzo has grown exponentially, but has never lost its dedication to its customers. Unlike so many other banking services, they accept criticism gracefully and work to improve them, and listen to customer suggestions and actively develop features to consumer needs, rather than what would be 'easy' for them to roll out. Reviewed on: 14th November 2018

A great FinTech bank hitting all the right spots.

5
Love how I can track my spending and help budget easily. Comes with complete transparency with pending transactions and the companies communications keep the community in the loop about everything. Reviewed on: 13th November 2018

Easy, great just service

5
The app is brilliant - instant notifications, great customer service. Reviewed on: 13th November 2018

The future of banking!

5
I am so impressed with monzo, from the easy to use App to its instant on screen notifications! I think Monzo is now where banking will be as standard in five or ten years! Very happy with my Monzo account. Peter (Leeds). Reviewed on: 12th November 2018

Best Bank!

5
Brilliant customer service and great app that works brilliantly with friends Reviewed on: 12th November 2018

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