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Monzo: Current Account reviews

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4.92
Based on 15,200 reviews, last reviewed 10th Feb 2025
2280% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
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1%

Latest highest rating:

5

Great customer service - helped me with a dispute Great customer service - helped me with a dispute Reviewed on: 10th February 2025
Marc E's avatar
Marc E

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
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CF
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (15200)

Getting there slowly

4
I use this as a spending money account as there are still some kinks to iron out but Monzo are very transparent about this. Reviewed on: 18th January 2018
Daniel James White's avatar
Daniel James White

Transparent, easy, intelligent.

5
A bank that is made with the person in mind rather than the bottom line. It helps me save money, reduces friction in paying friends and they talk to me as an adult rather than a bank account number. Reviewed on: 18th January 2018
Lua's avatar
Lua

Truly care about the customer experience

5
They do one thing right: current account. They are focused on their customers, they always come first. Transparency and care about the customers is the best I've seen in any of the challenger or existing banks. Reviewed on: 17th January 2018
Karl's avatar
Karl

Fantastic

5
I could never go to another bank after using Monzo, they do everything I need in a fresh new way, they're simply incredible. Reviewed on: 17th January 2018
rg43t's avatar
rg43t

Great

5
Very pleased with Monzo, went from a cash card to a current accounts, their app is easy to use and their customer services are always helpful Reviewed on: 17th January 2018
Liam Daly's avatar
Liam Daly

amazing

5
Been amazing following Monzo through their beta period, and now using a great current account. Looking forward very much to the future with Monzo. Reviewed on: 17th January 2018
DF508's avatar
DF508

Awesome!

5
All I want from a forward thinking, honest and transparent bank for the future. Reviewed on: 17th January 2018
Hugh's avatar
Hugh

How a bank should be

5
I've been using the current account for over 4 months now and not only is it great, but it keeps getting better - I actually look forward to the (pretty regular) updates. Reviewed on: 17th January 2018
Oli Clark's avatar
Oli Clark

Good, but a way to go. Ghastly card!

3
A good start, with much to recommend. Well designed app and responsive to customer requests. My only concern is whilst this bank tries so hard to be ‘cool’ it can sometimes forget in is whacky posts that money is a serious business and frivolity is not always appropriate or appreciated. Starling, for example, gets this balance right. I also detest the colour of the card which is embarrassing to use! Good start though. Reviewed on: 17th January 2018
Brian Peters's avatar
Brian Peters

The best bank I've ever used!

5
Great usability, rapid development and brilliant customer service. I love their transparency, especially on technology they're using and around any issues they experience The feature set they have is limited but they've been a bank less than a year so far. I'm excited to see what the future brings! Reviewed on: 17th January 2018
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pwr22

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