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Monzo: Current Account reviews

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4.92
Based on 15,194 reviews, last reviewed 10th Feb 2025
2240% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
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Latest highest rating:

5

Easy to use, fast and convenient. Easy to use, fast and convenient. Had to use customer service for the first time and it was sorted within the hour Reviewed on: 10th February 2025
Luke B's avatar
Luke B

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
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CF
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (15194)

Best new bank

5
If you want a Bank which truly cares then look no further than Monzo. Reviewed on: 17th January 2018
Monzo's avatar
Monzo

Fantastic product, fantastic service, fantastic people

5
Monzo brings banking to the 21st century by having everything be instant and reliable across the board. Need help? You get a response usually within minutes that actually answers your questions and helps you with your issue. Reviewed on: 17th January 2018
P110's avatar
P110

Amazing

5
Faultless experience. Clearly going to be the leader in banking in a few years time. Reviewed on: 17th January 2018
Dan Beddows's avatar
Dan Beddows

Revolutionary

5
Fantastic customer service, helpful community, and I manage my money so much better now. I can't imagine having transactions that don't come instantly anymore Reviewed on: 17th January 2018
Eve C's avatar
Eve C

Great service great app

5
So excited about this app. Can’t wait for it to get better Reviewed on: 16th January 2018
Saul Gaunt's avatar
Saul Gaunt

The future of banking

5
New, exciting, invigorating. Words you’d never associate with a bank until Monzo came along. They do things, and they do them well. Reviewed on: 16th January 2018
Tom Warren's avatar
Tom Warren

Life Saver

5
Every Monday I used to get a text from my bank saying I was into an emergency overdraft and that I need to rectify it of risk paying £5/day. I was spending too much over the weekends. I wasn’t in control of how much I was spending. Since moving to Monzo I can accurately see how much is going out of my account the moment it happens - I keep better track of my finances. Haven’t got they overdraft text ever since. Reviewed on: 16th January 2018
Leonard Hundeyin's avatar
Leonard Hundeyin

Hot Coral Goodness

5
What is there to not like about Monzo? Speedy customer service by real people that care, instant spending notifications, track your spending on a map, freeze your card whenever you like, separate savings into different pots, and this is just the tip of the iceberg. Bring on the future with Monzo, and say goodbye to your out dated high-street bank! Reviewed on: 16th January 2018
Ben H's avatar
Ben H

Truly a bank for the future...

5
At the minute, Monzo is lacking in features but boy does it make up for this in other areas. If you ever have to contact the customer service, they very quickly resolve your issue and it's always done with a smile (or a few gifs and emjois). The realtime notifications and pots are amazing, they have helped me budget more successfully and for once, be confident in my finances. Reviewed on: 16th January 2018
Craig Sansam's avatar
Craig Sansam

Absolutely Amazing

5
Coming from out of the UK, this has been the most amazing banking experience I've ever had - and I had A LOT. From not being able to open an account with most of major banks because I failed their "we-only-thought-of-the-happy-path" KYC tests to support. It's just MILES better than what any other bank is giving to their customers at this point. Not even close, in fact. Plus, amazing community and people behind it :) Very, very strongly recommend. Reviewed on: 16th January 2018
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Hugo

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