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Monzo: Current Account reviews

4.92
Based on 15,233 reviews, last reviewed 10th Feb 2025
2493% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
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Latest highest rating:

5

Monzo and me Monzo makes managing my money easy, I especially like the 1p savings challenge. Reviewed on: 10th February 2025
Sarah's avatar
Sarah

Latest lowest rating:

1

Terrible I opened a current account and it was closed. Emailed customer service slow response. Called the number was on hold and the women who answered didn’t ... Read more Reviewed on: 9th January 2025
CF's avatar
CF

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (15233)

Amazing card so useful app

5
Very useful app categorises my spending and shows me trends and recommendations Reviewed on: 3rd February 2018

Changed the way I see money

5
Very insightful and excited to see what is to come for Monzo! Reviewed on: 2nd February 2018

Great idea, but occasional reliability issues prevent full-on usage

4
App works well and got great usability. Launched Currents Account recently sparking further features. Very helpful customer service. So why 4 stars? The overall offering is still not as competitive as others (such as having multi-currency accounts) or offering interest on balance. Most importantly, they got repeat issues with cards not working. TL;DR: they're definitely spearheading the fintech revolution in the country and got a great package, but got some homework to do to ensure folks are not just using them as a "side-account" but making the full-on switch. Reviewed on: 28th January 2018

Fixing my financial life

5
The app is so well built (if still a little light on features - this changes on a weekly basis mind you) and really has made me realise how much unnecessary spending I was doing. So easy to budget and track my spending, send and receive money, and the look of the card is to die for! Reviewed on: 27th January 2018

Simply the best

5
Fantastic customer support, instant notifications. Reviewed on: 24th January 2018

Best bank I've ever used

5
Monzo has given me the experience I've always wanted banking to be. The customer service is top notch, and they have a friendly, active, open community. They clearly believe in doing things right for LGBT+ people (no gendering, no gendered titles, preferred name on card), and for everyone else too. They're open and honest when things go wrong, the card looks great, and the app is fast and works well. It's secure, but without layers of useless security theatre that just render many major banking apps unusable. A* and I'm excited for the future as a Monzo customer! Reviewed on: 23rd January 2018

The Future!

5
Simply the best banking app that I’ve ever used, clearly only getting better. Reviewed on: 21st January 2018

Great Bank not traditional

5
Instant notifications and easy to understand spending habits make these better than traditional. Reviewed on: 21st January 2018

Convenient banking!

5
Very easy to see recent transactions and so many things that I can do on the app that other traditional banks don't offer. Reviewed on: 20th January 2018

Awesome

5
Awesome innovative features and lovely UK-based customer service. Highly recommend! Reviewed on: 20th January 2018

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