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Monzo: Current Account reviews

4.92
Based on 17,224 reviews, last reviewed 6th Dec 2025
200% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Good bank in mobile application. Very good start ,good bank, good application in mobile. Reviewed on: 6th December 2025
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Anonymous

Latest lowest rating:

1

Account Clouser Monzo decided to close my account In September 2025, and they informed me about this in July 2025. They refused to give me any reason as to why they w... Read more Reviewed on: 26th September 2025
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Zenab

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17224)

Best features and customer support, and rapid at applying constructive feedback.

5
I have followed this bank from infancy. When the bank was young and couldn't offer everything, they focused on critical things people wanted that even main line banks still didn't have. Fast forward to now and their features are paving the way of legacy banks trying to keep up with what people needed and can now achieve with monzo. The customer service is on point. Very friendly, extremely reactive and focus more on being helpful to the customer than forcing customers through painful and frustrating legal processes that show a bank clearly and in apologetically cares more about its own benefit than the customer. What's best is that Monzo actively want bad feedback to see what to focus on and improve. Simply put they are a bank that want to listen to their customer and want to make success and money by giving customers as much value as possible. Reviewed on: 16th January 2020

Amazingly complete and smooth user experience

5
It is the most transparent, easy, practical and useful bank I’ve ever used in my life, and I had accounts in 4 countries and 8 banks. The way the turned the bureaucracy of an average bank into this incredible product is incredible! Reviewed on: 16th January 2020

A fantastic way to bank

5
Its so easy to use even a computer/smart phone shy OAP like me can manage. Love it Reviewed on: 16th January 2020

Great bank and service

5
Monzo helped me a lot with saving. Great service and never had a bad experience with monzo I definitely recommend to friends and family to join. Reviewed on: 16th January 2020

Great

5
Fabulous customer service! Handy to keep on track of spending Reviewed on: 16th January 2020

Clear and easy banking

5
Clear presentation of banking info. Easy to use app. Great customer service and openness about the direction the bank is being developed Reviewed on: 16th January 2020

A bank putting the customer first

5
Monzo is a master class in brand building through user experience. With its philosophy of openness, transparency, community and collaboration, it is earning the trust if its customers by putting them first. The delightful user experience reflects this. Reviewed on: 16th January 2020

Great Bank

5
Amazing bank with innovative saving goals, great customer service and great insight into spending Reviewed on: 16th January 2020

Good bank

5
Easy to setup, use and keep on track with your money. Great for bill splitting Only issue is putting cash into the account Reviewed on: 16th January 2020

So Good

5
This is the easiest current account I have had. So easy to tranfer money to the family and track spending Reviewed on: 16th January 2020

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