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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19253 reviews)

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4.93

Based on 19,253 reviews, last reviewed 11th Apr 2026

98950% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Best customer focused bank. Best customer focused bank. So easy to use. Kept up to date with changes that impact me. Reviewed on: 11th April 2026

Latest lowest rating:

1

Not helpful for early pay doesmt give you much option Not helpful for early pay doesmt give you much option Reviewed on: 2nd April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19253)

Helpful, thoughtful and customer focused

Whether it's saving a little bit of money, getting my finances in order, having clear options to enhance my account, or giving and getting money from friends, Monzo makes it easy. Reviewed on: 13th April 2021

Excellent customer service

Easy to use, great staff, always really helpful. Reviewed on: 13th April 2021

Quick and easy banking

Monzo offer the same services as most other banks, they just do it better. Everything can be done quickly and easily in their app. Things like approving transactions, splitting the bill, freezing your account when you’ve lost your card, can all be done with a few clicks. Monzo keep it simple and their service excels because of it. The app is user friendly and has a variety of handy tools to make everyday banking super efficient. For example, being notified when you receive money.. it’s such a simple thing but Monzo are the only bank that I have experience of that do this. The fact that I have even bothered to vote in something like this and take the time to write a review shows that they are doing something massively right. Reviewed on: 13th April 2021

SuperB

Unarguably one of the best, services are on point, Customer service is second to non Reviewed on: 13th April 2021

Fair and correct way of banking nowadays

I like it from the beginning and my opinion haven’t changed since. Thanks Monzo Reviewed on: 13th April 2021

Intuitive banking

Easy to use, secure, excellent customer services Reviewed on: 13th April 2021

Amazing bank!

I love it, it’s so easy to use and the customer service is fantastic. Reviewed on: 13th April 2021

Not recommend

Costumer service is crap no resolve nothing Reviewed on: 13th April 2021

Great service every time

Lovely fast service every time friendly snd patient Reviewed on: 13th April 2021

Best bank

I have been with monzo for few years , it is the best back . Quick response to all enquiries and overall very helpful. Thank you Reviewed on: 13th April 2021

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