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Monzo: Current account reviews

4.85
Based on 19,407 reviews, last reviewed 26th May 2026
25% increase in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really easy to use. Really easy to use. Comes in handy for putting cash in account. No need to go to a branch you can just do it at your local store with pay point machin... Read more Reviewed on: 26th May 2026
Donna h's avatar
Donna h

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19407)

Excellent customer service

5
I had occasion to query a transaction and Monzo took swift action to hold my account and investigate. I was very impressed by that and the friendliness of the staff. Reviewed on: 13th April 2021

Simple and excellent

5
Easy to setup and use, rarely ever any problems and sorted quickly when they do happen, much better than any brick and mortar bank Reviewed on: 13th April 2021

Best bank and great features

5
I'm using Monzo as my primary account where salary comes in for over a year now and I love it. I had my account with other banks but none of them even compare to Monzo and feature set they offer. Reviewed on: 13th April 2021

Great app

5
Monzo pioneered app based banking and money management Reviewed on: 13th April 2021

Innovations that work

5
You can have ideas, but to be successful they need to translate to a great customer experience. Monzo has by and large done this. I seldom recommend a bank to friends but have done so for Monzo. I hope it continues to thrive. Reviewed on: 13th April 2021

Innovative and responsive

5
Super app; simple and smooth processes, swift responses from the customer service team. A pleasure to do business with. Reviewed on: 13th April 2021

Makes managing my money as simple as using my mobile

5
Monzo is the perfect 'bank in your pocket' that we need for these days of covid living. Reviewed on: 13th April 2021

Amazing service and Great App

5
Love Monzo! The app is really intuitive, customer services really helpful and quick to respond, and getting paid a day early is brilliant! Reviewed on: 13th April 2021

best bank

5
the beat bank in world, best control your money Reviewed on: 13th April 2021

Best bank I have ever had

5
I travel a lot, and this bank has made my international payments a lot easier, thanks Reviewed on: 13th April 2021

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