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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (15794 reviews)

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4.92

Based on 15,794 reviews, last reviewed 12th Mar 2025

13086% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Great bank and app with good features. Great bank and app with good features. It makes banking so easy. Easy to contact them if you have any queries. Reviewed on: 12th March 2025

Latest lowest rating:

2

Online assistance is not very good. Online assistance is not very good. Faced multiple problems with their chat Reviewed on: 9th March 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (15794)

Awesome!

All I want from a forward thinking, honest and transparent bank for the future. Reviewed on: 17th January 2018

How a bank should be

I've been using the current account for over 4 months now and not only is it great, but it keeps getting better - I actually look forward to the (pretty regular) updates. Reviewed on: 17th January 2018

Good, but a way to go. Ghastly card!

A good start, with much to recommend. Well designed app and responsive to customer requests. My only concern is whilst this bank tries so hard to be ‘cool’ it can sometimes forget in is whacky posts that money is a serious business and frivolity is not always appropriate or appreciated. Starling, for example, gets this balance right. I also detest the colour of the card which is embarrassing to use! Good start though. Reviewed on: 17th January 2018

The best bank I've ever used!

Great usability, rapid development and brilliant customer service. I love their transparency, especially on technology they're using and around any issues they experience The feature set they have is limited but they've been a bank less than a year so far. I'm excited to see what the future brings! Reviewed on: 17th January 2018

The future is here

What a great little account and product! Reviewed on: 17th January 2018

The banking future we all need

A refreshing customer-focussed approach to personal banking Reviewed on: 17th January 2018

New but awesome

Since moving to the current account Monzo has become my main account. Signup was effortless. The interface is smooth and has (almost) all the features I want. Yes it still has a lot of growth ahead but being built on new tech means legacy stuff is not an issue as with older banks and so I feel far safer putting my money in Monzo than any other bank in the world. And it will only get better because they listen to customer suggestions and then act on them. Reviewed on: 17th January 2018

REVOLUTIONISED MY FINANCES

Before Monzo, I struggled to make money last until the end of the month. I'd pay my bills, and spend on groceries or fun stuff without stopping until my cards were declined. I know this sounds like a soundbite for an ad, but now I honestly feel like I'm in control for the first time in my adult life. Reviewed on: 17th January 2018

Best British Bank

Fantastic real time updates, excellent support and clever features. Glad I switched. Reviewed on: 17th January 2018

Coolest bank

Great bank. Great service. Just great Reviewed on: 17th January 2018

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