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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (16804 reviews)

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4.92

Based on 16,805 reviews, last reviewed 1st Apr 2025

31500% increase in 5 star reviews

in the past 90 days

400% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Personalised & user friendly User friendly interface, love how personalised you can make your account all the way down to pictures for ur pots. Having it look how I want really he... Read more Reviewed on: 1st April 2025

Latest lowest rating:

1

Poor customer support Their customer service is shockingly poor—what should have been a simple issue turns into week long ordeal Reviewed on: 24th March 2025

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (16805)

A bank for me

Monzo has a fantastic app, for the first time I feel like this is a bank/app which puts the user first and genuinely helps to manage my budget & analyse/understand my spending. The app is incredibly user friendly, I love it. Can you marry a banking app?! Reviewed on: 4th January 2018

Beyond Excellent - 11 out of 10

I'm a curmudgeonly octogenarian so I don't give praise lightly to anyone. I have no current account with Monzo but I did take out their foreign cash card earlier this year. To compare this Bank's consummate professionalism - in every aspect of their modus operandi - versus many other competitors with whom I've banked over the years is to mark the difference between bucket and Boeing, hence the title of my review. They are not so much a breath of fresh air in the market, more a much needed force 9 gale. Reviewed on: 4th January 2018

Worth the wait!

Monzo are an exciting bank that provide an excellent customer experience. When using them abroad they are in a league of their own, and you realise how lucky we are to have such great financial tech firms in the UK Reviewed on: 3rd January 2018

great product, great service

I am really happy with the service Monzo provide. Having a top-up card is brilliant and their customer service is great, they respond very quickly and always inform customers in advance if there may be the odd technical issue. Reviewed on: 3rd January 2018

Magnificent

A really good alternative to traditional baking with access at your fingertips. Reviewed on: 1st January 2018

Amazing bank

Customer service is excellent. The transparency serves them well and makes for an excellent product/service. No vague replies when you ask questions as you would get from a high street bank. Good fees and nice app interface, simple to use. Oh, and that hot coral card stands out nicely! Reviewed on: 21st December 2017

Great new bank

Great experience using the app and ease of understanding everything. Well laid out and designed app. Reviewed on: 21st December 2017

How banking should be done

Designed in the open, public roadmap, conversion with their clients. Transparency and a good product Reviewed on: 21st December 2017

The futute

Awesome efficient modern innovative Reviewed on: 20th December 2017

Start of something great

Theyäó»re on to something here and I hope they can keep the energy to innovate and engage customers. Their open, personable and definitely show the human side. Iäó»ve had a couple of occasions where Iäó»ve had to contact them via the app, very impressed with the set-up and response. Reviewed on: 16th December 2017

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