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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19244 reviews)

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4.93

Based on 19,243 reviews, last reviewed 8th Apr 2026

98450% increase in 5 star reviews

in the past 90 days

1800% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

4

Solid and dependable, just lacks rewards Monzo's app is solid and dependable — it just works, every time. Notifications, budgeting tools and the overall experience are excellent. The main dra... Read more Reviewed on: 8th April 2026

Latest lowest rating:

1

Not helpful for early pay doesmt give you much option Not helpful for early pay doesmt give you much option Reviewed on: 2nd April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19243)

Transparent and customer focused

I love that they build features to make my life easier. It's saved so many arguments with friends and helped me save money. Reviewed on: 17th February 2021

A Role Model for Modern Digital Banking

I have been concerned as I have watched more and more high street UK Banks close branch after branch as at that time, a few years back I had little faith in Online Banking. I have used RBS, Clydesdale, HSBC and TSB over the years and it felt as it they were feeling their way in this new style market. From the moment I opened my Monzo account it began to restore my faith in how Digital Online Banking should operate. From the security and confirming ID to the simple setting up of my account and switching all DDI's and Standing Orders it was efficiently dealt with. I recall only one problem and their online help could have not been better, I had no fewer than 4 of Monzo's Customer Representatives contact me to ensure that all was fixed to my satisfactory. Each time I was getting to someone, who knew exactly how the situation was to be rectified and in no time at all. Monzo have made it a pleasure to Bank Online and I would have no problem in recommending their fantastic services to anyone unhappy with their current banking facility. Reviewed on: 17th February 2021

Great app experience

The app is very intuitive to use and the service from Monzo gives great reliability. Reviewed on: 17th February 2021

Monzo is absolutely excellent! User friendly and efficient.

I’ve been using Monzo for over a year now and they are brilliant, and the customer service it great. The user interface is faultless, the app is easy to use, the features are great and I’m very pleased. Overall the best bank I have used! Reviewed on: 17th February 2021

Absolutely love this

It's no exaggeration to say that Monzo has changed my life in terms of financial planning and budgeting. I love it and have recommended it to so many people. Reviewed on: 17th February 2021

Banking of the 21st Century

Monzo has come quite far from the past few years. I made it my main account and would never go back to Barclays. This is what it's like to bank in the future Reviewed on: 15th February 2021

Fantastic Bank. Much better than Starling

Excellent app with smarter features compared to starling. Reviewed on: 15th February 2021

Exelent service

Easy banking. Hassel free. Exelent response times. Exelent security. Reviewed on: 15th February 2021

Powerfully simple

Simply a game changer. The approach to customer service and quality of customer experience is highly notable. Delivering tools to help streamline banking, yet managing to enhance it with genuinely useful advanced tools at the same time. I just wish it had existed 20 years ago. Reviewed on: 14th February 2021

Great bank around

Love Monzo for your money coming in, savings pots, contact with team and showing overall spending. Your able to add money to certain groups so helps with spending and saving. Reviewed on: 13th February 2021

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