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Monzo: Current Account reviews

Name: Current Account
Rating: 4.93 (17216 reviews)

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4.92

Based on 17,216 reviews, last reviewed 16th Jun 2025

36% increase in 5 star reviews

in the past 90 days

86% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo for fraud protection I was recently the victim of fraud. Four of my banking apps were accessed by the thief. Monzo was the only one to prevent any fraudulent transactions.... Read more Reviewed on: 16th June 2025

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025

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Monzo Current Account reviews (17216)

Amazing!

Being able to see your transactions in real time means no more getting caught out when things you have forgotten about show up. Their customer service is also second to none - seriously impressed! Reviewed on: 4th January 2018

A bank for me

Monzo has a fantastic app, for the first time I feel like this is a bank/app which puts the user first and genuinely helps to manage my budget & analyse/understand my spending. The app is incredibly user friendly, I love it. Can you marry a banking app?! Reviewed on: 4th January 2018

Beyond Excellent - 11 out of 10

I'm a curmudgeonly octogenarian so I don't give praise lightly to anyone. I have no current account with Monzo but I did take out their foreign cash card earlier this year. To compare this Bank's consummate professionalism - in every aspect of their modus operandi - versus many other competitors with whom I've banked over the years is to mark the difference between bucket and Boeing, hence the title of my review. They are not so much a breath of fresh air in the market, more a much needed force 9 gale. Reviewed on: 4th January 2018

Worth the wait!

Monzo are an exciting bank that provide an excellent customer experience. When using them abroad they are in a league of their own, and you realise how lucky we are to have such great financial tech firms in the UK Reviewed on: 3rd January 2018

great product, great service

I am really happy with the service Monzo provide. Having a top-up card is brilliant and their customer service is great, they respond very quickly and always inform customers in advance if there may be the odd technical issue. Reviewed on: 3rd January 2018

Magnificent

A really good alternative to traditional baking with access at your fingertips. Reviewed on: 1st January 2018

Amazing bank

Customer service is excellent. The transparency serves them well and makes for an excellent product/service. No vague replies when you ask questions as you would get from a high street bank. Good fees and nice app interface, simple to use. Oh, and that hot coral card stands out nicely! Reviewed on: 21st December 2017

Great new bank

Great experience using the app and ease of understanding everything. Well laid out and designed app. Reviewed on: 21st December 2017

How banking should be done

Designed in the open, public roadmap, conversion with their clients. Transparency and a good product Reviewed on: 21st December 2017

The futute

Awesome efficient modern innovative Reviewed on: 20th December 2017

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