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Monzo: Current Account reviews

4.92
Based on 17,220 reviews, last reviewed 21st Jun 2025
81% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
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1%

Latest highest rating:

5

Monzo is easy to use, excellent service and makes ba... Monzo is easy to use, excellent service and makes banking simple Reviewed on: 21st June 2025
Alice Till-Carty's avatar
Alice Till-Carty

Latest lowest rating:

1

Terrible, unreliable and disorganised customers serv... Terrible, unreliable and disorganised customers service. I do not trust them! Reviewed on: 28th May 2025
Sol 's avatar
Sol

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current Account reviews (17220)

Amazing bank

5
Customer service is excellent. The transparency serves them well and makes for an excellent product/service. No vague replies when you ask questions as you would get from a high street bank. Good fees and nice app interface, simple to use. Oh, and that hot coral card stands out nicely! Reviewed on: 21st December 2017

Great new bank

5
Great experience using the app and ease of understanding everything. Well laid out and designed app. Reviewed on: 21st December 2017

How banking should be done

5
Designed in the open, public roadmap, conversion with their clients. Transparency and a good product Reviewed on: 21st December 2017

The futute

5
Awesome efficient modern innovative Reviewed on: 20th December 2017

Start of something great

5
Theyäó»re on to something here and I hope they can keep the energy to innovate and engage customers. Their open, personable and definitely show the human side. Iäó»ve had a couple of occasions where Iäó»ve had to contact them via the app, very impressed with the set-up and response. Reviewed on: 16th December 2017

Great Bank

5
User friendly, easy and slick. The future of banking Reviewed on: 14th December 2017

great experience

5
transparent and fast friendly customer service, just what I need! Reviewed on: 4th December 2017

The Best

5
Easy to use, pay friends (if they have a monzo account) and use overseas Reviewed on: 22nd November 2017

Great alternative to big banks

5
Bank account with fantastic app and brilliant travel options. Community and communication from company is great. Reviewed on: 21st November 2017

The future of banking

5
I started with a Monzo pre-paid card to take on holiday to the USA, I was really impressed by the way the card worked especially no ridiculous charges. I've now upgraded to the Monzo current account which I find brilliant the account works through a mobile app which updates credits and debits almost immediately. So pleased I've closed my high street bank account and have much better control over my money and budget. Reviewed on: 20th November 2017

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