Smart Money People Logo

Monzo: Current account reviews

4.93
Based on 19,400 reviews, last reviewed 25th Apr 2026
3459% increase in 5 star reviews
in the past 90 days
467% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo Current Account Would highly recommend you use Monzo, especially at least to get your wages paid into as you can collect it a business day early at 4pm. You can also ... Read more Reviewed on: 25th April 2026
TG's avatar
TG

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026
Keiran chippendale's avatar
Keiran chippendale

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Monzo Current account reviews (19400)

Most creative bank in the world

5
Very simple app, full of functionality and a community to support it Reviewed on: 6th January 2020

Game changer

5
Making understanding and controlling your money easy and occasionally fun Reviewed on: 6th January 2020

A superb forward thinking bank

5
Monzo has changed my entire relationship with money. Features like savings pots including the ability to pay Direct Debits from pots, along with it’s ‘shared tabs’ features and it’s joint account has transformed my relationship with money. I have gone from someone who found money (and also debt) very difficult to manage, to someone who is debt free and is now for the first time ever budgeting and saving, with minimal little effort, and is about to purchase a home. It’s features, and how they help you save and manage money, cannot be overstated. It has changed my life! Reviewed on: 6th January 2020

shocking

1
App looks good, automated functions work well. But unable to provide a basic level of service, payments and fraud protection is negligent. Customer service is not existent and takes weeks to respond to issues. Reviewed on: 6th January 2020

Love Monzo!

5
Best bank ever! Amazing customer service and always pushing the boundaries. Reviewed on: 6th January 2020

Finally in control of my money

5
I've always found it very hard to keep to a budget however Monzo's great user experience has helped me finally get control of my money Reviewed on: 6th January 2020

Good bank for those that want a online only offering

5
Great customer service without automated phone menus. Community support forum that makes looking for support more like a big community rather than a bank. Transparent about fees and that they do not make money on fees. No fees to use the debit card abroad. Reviewed on: 6th January 2020

A bank that puts you in control of your money

5
Monzo are constantly making it easier to manage your money so there are fewer surprises each month. I like that fact they are always trying to make things better for me as an individual and feel more in control of my money than ever. Reviewed on: 6th January 2020

Easy banking on your phone

5
From the sign up experience to the regular feature updates and improvements, to the security and social protections, it is clear that Monzo put a lot of effort into making banking not only easier but also safer and more supportive. The budget feature has had an enormous positive impact on my monthly spending, and the pots are simple genius. I don't personally use it but the fact they have a gambling and other lock outs that individuals can opt to turn on gives me hope that this company actually cares about their customers, rather than just saying they do. They have a page dedicated to Ethics and while this is a bit vague I hope and trust that they do care, and won't invest my money in oil and arms. Reviewed on: 5th January 2020

Excellent bank

5
One of the most innovative and customer focused banks in the world. Customer experience, products, app and over package is perfect. All products and services are tailored to customer needs and providing solutions. 10/10 for me Reviewed on: 4th January 2020

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monzo?

  • Contents insurance

    from Monzo 5.00 from 6 reviews
    Monzo
  • Under 16s account

    from Monzo 4.97 from 944 reviews
    Monzo
  • Flex Purchase credit card

    from Monzo 4.97 from 3171 reviews
    Monzo
    View all products