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Monzo: Current account reviews

4.85
Based on 19,422 reviews, last reviewed 21st Jun 2026
68% decrease in 5 star reviews
in the past 90 days
10% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026
Mncedisi M's avatar
Mncedisi M

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026
Philip B's avatar
Philip B

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19422)

Great bank

5
Does everything I want it to, quickly and effortlessly able to stay on top of my financial goals Reviewed on: 7th January 2020

Fast, reliable app and great customer service

5
Very good, fast and reliable app, lots of banks are trying to copy Monzo which shows how far in front they are. Very good, friendly and quick customer service via chat through the app. Reviewed on: 6th January 2020

Amazing

5
What's good about Monzo: The app, customer service, reliability, pots, joint account, budgeting! Reviewed on: 6th January 2020

Most creative bank in the world

5
Very simple app, full of functionality and a community to support it Reviewed on: 6th January 2020

Game changer

5
Making understanding and controlling your money easy and occasionally fun Reviewed on: 6th January 2020

A superb forward thinking bank

5
Monzo has changed my entire relationship with money. Features like savings pots including the ability to pay Direct Debits from pots, along with it’s ‘shared tabs’ features and it’s joint account has transformed my relationship with money. I have gone from someone who found money (and also debt) very difficult to manage, to someone who is debt free and is now for the first time ever budgeting and saving, with minimal little effort, and is about to purchase a home. It’s features, and how they help you save and manage money, cannot be overstated. It has changed my life! Reviewed on: 6th January 2020

shocking

1
App looks good, automated functions work well. But unable to provide a basic level of service, payments and fraud protection is negligent. Customer service is not existent and takes weeks to respond to issues. Reviewed on: 6th January 2020

Love Monzo!

5
Best bank ever! Amazing customer service and always pushing the boundaries. Reviewed on: 6th January 2020

Finally in control of my money

5
I've always found it very hard to keep to a budget however Monzo's great user experience has helped me finally get control of my money Reviewed on: 6th January 2020

Good bank for those that want a online only offering

5
Great customer service without automated phone menus. Community support forum that makes looking for support more like a big community rather than a bank. Transparent about fees and that they do not make money on fees. No fees to use the debit card abroad. Reviewed on: 6th January 2020

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