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Monzo: Current account reviews

View other Monzo products
4.84
Based on 19,431 reviews, last reviewed 6th Sep 2026
97% decrease in 5 star reviews
in the past 90 days
93% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app and easy to use with lots of different fea... Great app and easy to use with lots of different features! Reviewed on: 6th September 2026
Stuart McCune's avatar
Stuart McCune

Latest lowest rating:

1

I had a joint account, got taken advantage of, monzo... I had a joint account, got taken advantage of, monzo only chased me for the funds ans reported an overdraft I didn’t use or was aware of in my credit ... Read more Reviewed on: 31st August 2026
DreadHead87's avatar
DreadHead87
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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19431)

Fast, reliable app and great customer service

5
Very good, fast and reliable app, lots of banks are trying to copy Monzo which shows how far in front they are. Very good, friendly and quick customer service via chat through the app. Reviewed on: 6th January 2020
James Butterfield's avatar
James Butterfield

Amazing

5
What's good about Monzo: The app, customer service, reliability, pots, joint account, budgeting! Reviewed on: 6th January 2020
AndyB88's avatar
AndyB88

Most creative bank in the world

5
Very simple app, full of functionality and a community to support it Reviewed on: 6th January 2020
Arthur Ceccotti's avatar
Arthur Ceccotti

Game changer

5
Making understanding and controlling your money easy and occasionally fun Reviewed on: 6th January 2020
Bruce Underkover's avatar
Bruce Underkover

A superb forward thinking bank

5
Monzo has changed my entire relationship with money. Features like savings pots including the ability to pay Direct Debits from pots, along with it’s ‘shared tabs’ features and it’s joint account has transformed my relationship with money. I have gone from someone who found money (and also debt) very difficult to manage, to someone who is debt free and is now for the first time ever budgeting and saving, with minimal little effort, and is about to purchase a home. It’s features, and how they help you save and manage money, cannot be overstated. It has changed my life! Reviewed on: 6th January 2020
Benjamin Gordon's avatar
Benjamin Gordon

shocking

1
App looks good, automated functions work well. But unable to provide a basic level of service, payments and fraud protection is negligent. Customer service is not existent and takes weeks to respond to issues. Reviewed on: 6th January 2020
Simon Cav-Jones's avatar
Simon Cav-Jones

Love Monzo!

5
Best bank ever! Amazing customer service and always pushing the boundaries. Reviewed on: 6th January 2020
Luke conway's avatar
Luke conway

Finally in control of my money

5
I've always found it very hard to keep to a budget however Monzo's great user experience has helped me finally get control of my money Reviewed on: 6th January 2020
Jonny Murphy's avatar
Jonny Murphy

Good bank for those that want a online only offering

5
Great customer service without automated phone menus. Community support forum that makes looking for support more like a big community rather than a bank. Transparent about fees and that they do not make money on fees. No fees to use the debit card abroad. Reviewed on: 6th January 2020
louis's avatar
louis

A bank that puts you in control of your money

5
Monzo are constantly making it easier to manage your money so there are fewer surprises each month. I like that fact they are always trying to make things better for me as an individual and feel more in control of my money than ever. Reviewed on: 6th January 2020
Elliot's avatar
Elliot

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