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Monzo: Current account reviews

Name: Current account
Rating: 4.846332398020527859 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Not bad, could be better

Not bad overall could be better. The paid offering was a flop, badly implemented and they did not listen to customers. They plan to re-launch a paid offering Q1/Q2, hopefully, they have taken feedback onboard. A good current account, does what it should, works well. Reviewed on: 3rd January 2020

Super easy to use and budgeting tools.

Monzo is the perfect day-to-day spending online bank. But I am noticing a growing trend towards them becoming the main for a lot of customers. They provide everything! Very easy to use and helps you budget your income. Reviewed on: 2nd January 2020

Some fun features but fails at the basic

As soon as you want to do regular everyday banking, Monzo fails you. Checking payee details, good luck with that. Changing a date on a standing order - not that easy. Style over substance. Reviewed on: 2nd January 2020

Modern banking

Great extras, quick customer service. Reviewed on: 1st January 2020

Love it

Saving became so easy with Monzo. The pots are great, the functionalities are on-point. Nothing but positive experience so far. Reviewed on: 1st January 2020

Amazing bank with great features

Love monzo they are always available via chat in the app. Get instant notifications about spending and money received plus I get my salary paid into my account a day early at 4pm the previous day as usual Reviewed on: 31st December 2019

Great

Never looked back. Would recommend to everyone Reviewed on: 31st December 2019

Best bank ever

They are the best when it comes to customer service, app usability and other banking features. Reviewed on: 30th December 2019

Great company

Even though only online they are efficient and great customer service Reviewed on: 27th December 2019

Crap to be honest

The app is way harder to use than Starling's, it's crammed with useless information and distractions. There's no forced security either. Reviewed on: 27th December 2019

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