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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (18354 reviews)

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4.93

Based on 18,354 reviews, last reviewed 6th Mar 2026

55650% increase in 5 star reviews

in the past 90 days

500% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

The core product is great, but so is customer servic... The core product is great, but so is customer service - everything is almost instant Reviewed on: 6th March 2026

Latest lowest rating:

1

Been banking for a while with numerous banks but ti... Been banking for a while with numerous banks but till date I only faced an issue with Monzo who froze my account. Lots of frills but lacks confidence ... Read more Reviewed on: 25th February 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (18354)

Awesome

Awesome innovative features and lovely UK-based customer service. Highly recommend! Reviewed on: 20th January 2018

MONZO FOR THE WIN

Having used both Monzo and Starling for me Monzo prevails in almost everyway. Starling is 2 years old than Monzo and already Monzo is being compared with Starling . The pace in which Monzo is developing is fast and impressive! Monzo is very transparent about what they'd like to achieve and when and encourage community members to join in on the debate . I don't get a community feel from starling or any other legacy bank I've had! All I can say is 2018 watch Monzo develops and be apart of the growth ! Reviewed on: 20th January 2018

There is always Pepsi but Coke is better

Johnny come lately riding on the coat tails of fee free overseas cash. The current account is far from developed and hasn't really moved on from the pre paid card. Reviewed on: 20th January 2018

Excellent

Everything about this product is fantastic, from the ease of setting up the account to managing finances in the app. Fantastic product. Reviewed on: 19th January 2018

Getting there slowly

I use this as a spending money account as there are still some kinks to iron out but Monzo are very transparent about this. Reviewed on: 18th January 2018

Transparent, easy, intelligent.

A bank that is made with the person in mind rather than the bottom line. It helps me save money, reduces friction in paying friends and they talk to me as an adult rather than a bank account number. Reviewed on: 18th January 2018

Truly care about the customer experience

They do one thing right: current account. They are focused on their customers, they always come first. Transparency and care about the customers is the best I've seen in any of the challenger or existing banks. Reviewed on: 17th January 2018

Fantastic

I could never go to another bank after using Monzo, they do everything I need in a fresh new way, they're simply incredible. Reviewed on: 17th January 2018

Great

Very pleased with Monzo, went from a cash card to a current accounts, their app is easy to use and their customer services are always helpful Reviewed on: 17th January 2018

amazing

Been amazing following Monzo through their beta period, and now using a great current account. Looking forward very much to the future with Monzo. Reviewed on: 17th January 2018

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