Smart Money People Logo

Monzo: Current account reviews

4.93
Based on 19,402 reviews, last reviewed 28th Apr 2026
3226% increase in 5 star reviews
in the past 90 days
467% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Really helpful customer service, solve most issues w... Really helpful customer service, solve most issues within a few hours. The early payday feature is a lifesaver, nice little thing to have. The perks p... Read more Reviewed on: 28th April 2026
Baz Sellers's avatar
Baz Sellers

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026
Keiran chippendale's avatar
Keiran chippendale

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current account now

Help others make smarter decisions by sharing your own experience. Write a review

Monzo Current account reviews (19402)

Big stress-reducer

5
I'm never worried now about what's going on with my money, because I can see it all in real time. I can plan how I want, store money in as many different pots as I want, and it learns my habits and helps me predict my spending. And there's always someone to help support – no more wasting a lunch break visiting a branch. I'll never go back to regular banking. Reviewed on: 31st January 2019

Fab

5
Very good app and easy to use. Good support from team Reviewed on: 31st January 2019

Brilliant service

5
Monzo give me a brilliant service when abroad with excellent exchange rates Reviewed on: 31st January 2019

simple, effective and usable

5
If you ever wanted proof that dinosaurs can't paint then just look at Monzo. The traditional banks have grown into dinosaurs and with this growth the vision of what banking could be was lost. No vision. No ability to paint a new world to sell to people on what banking could be. Now Monzo has created that vision. The banks are trying to learn to paint again but, like dinosaurs, their club fists are too big and cumbersome to paint anything intricate. We need to celebrate Monzo's success to enable to continue to put pressure on these dinosaurs, and more importantly, improve people's banking experience! Reviewed on: 31st January 2019

Incredible banking experience

5
From opening the account nearly 2 years ago I have consistently found my experience with Monzo to be far above that of any other bank. Reviewed on: 31st January 2019

Best bank by a mile

5
Customer friendly , quick and responsive and advancing with the technology Reviewed on: 31st January 2019

Best bank

5
Instant notifications when making a transaction and the funds are immediately deducted meaning no more 3 days pending. Reviewed on: 31st January 2019

Gotta love Monzo

5
Monzo is great, dynamic and customer oriented - which is something I cannot tell of any other bank I had a current account with. Reviewed on: 31st January 2019

simplicity of use

5
My daughter introduced me to monzo and love how quick and easy it is was to set up and use. Have recommended it to others. Reviewed on: 31st January 2019

So simple yet amazing

5
Only the features I need, saving with my current account compared to the other providers’ choices is something I definitely like and they keep updating the app from time to time with useful features. Not to forget to mention the good community too. Only feature I used to miss was the ability to top up the account with cash, now that my salary is arriving to the account I’m not bothered anymore. Reviewed on: 31st January 2019

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Monzo?

  • Contents insurance

    from Monzo 5.00 from 6 reviews
    Monzo
  • Under 16s account

    from Monzo 4.97 from 944 reviews
    Monzo
  • Flex Purchase credit card

    from Monzo 4.97 from 3172 reviews
    Monzo
    View all products