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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (18551 reviews)

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4.93

Based on 18,551 reviews, last reviewed 12th Mar 2026

43500% increase in 5 star reviews

in the past 90 days

600% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

I love monzo. I love monzo. Can track scheduled payments, set up savings and ISA’s and investments, and easy to go about the app. Can cancel payments easily and tra... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

They do not have your backs. Had a joint account. my partner was a victim of a scam/fraud. We went to our police, had an interview and crime reference number. We reported it immed... Read more Reviewed on: 12th March 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (18551)

Excellent Customer Service and Money Visibility

Whenever I’ve had to get in touch with Monzo, whoever I’ve spoken to has been really helpful and friendly. I love Monzo’s transparency. I think the app is great and love how it allows me to easily see where I spend my money and how much I am spending. Reviewed on: 9th February 2018

Banking re-imagined

Not only an excellent product, but outstanding customer service. After using Monzo I wouldn't go back to another bank. This is the third 'challenger' bank I've used (after N26 and Starling) and Monzo was the only one which made me want to leave my only bank behind. Reviewed on: 9th February 2018

Amazing experiences with monzo

Super happy with the features and quality of my new bank Reviewed on: 9th February 2018

Quick, easy, perfect

A great account that easily helps me manage my money. I can create pots to look after my money and to reach my goals. Easily and quickly send money to my friends and family. Perfect. Reviewed on: 9th February 2018

The way forward

Instant updates of when you spend money and everything is managed on my mobile phone. Easy to use and amazing customer service Reviewed on: 9th February 2018

monzo

Great way to keep track of spending. Reviewed on: 9th February 2018

Customer service is excellent and the app is so easy to use.

By far the best challenger bank. Although a little slower on features than other startups, I feel they do things the right way. Reviewed on: 9th February 2018

Monzo is the best

Monzo is the easiest banking service i have ever used. Reviewed on: 9th February 2018

A real refreshing approach and offering to banking. Their customer service is among the best in the world.

Simply put, awesome! This is what customer service should feel like. Responsive, open, honest and pioneering. I can't wait for them to move over to the current account and bring out amazing new features. Reviewed on: 9th February 2018

Efficient

Just recently opened up a monzo account a couple of weeks ago, so far so good! Very easy to use and is a great tool for keeping a close eye on the pennies! :-) Reviewed on: 9th February 2018

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