Write a review

Newsletter

Go to business site

Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

View other Monzo products

4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

Read all reviews Write a review

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

Review Monzo: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Innovative, inclusive and a bank that actually cares about its customers

This bank doesn’t shout about customer service, it just does it exceptionally well eg I withdrew cash from an ATM, somehow the amount kept repeating. Monzo sent me a text to let me know they were sorting it before I even knew there was a problem. I love how the team respond when there is an issue. I visited the US and the hotel had reserved the amount on my card, then when the actual amount was also charged, it meant I wouldnt have sufficient funds for other items. I rang the team to explain and they removed the reserved amount. I’ve had the same issue with the bank that isnt a bank and got nowhere! I also like that Monzo canvass its members opinions on how it should develop, keeps us informed about progress and gives us a chance to invest in its success. Monzo is the best bank! Reviewed on: 31st January 2019

Best banking app/service there is!

Monzo is the next generation’s Bank! The app design and use is exactly what is needed heading into the 20s and I’m proud to be a Monzo customer. Reviewed on: 31st January 2019

Simple, clean and eady to use account..... with a very visible card!!

Started to use Monzo purely for saving on and using for travelling.... but now use it for every day, topping up with cash to limit my spending and manage my money more carefully. Excellent chat features with the Monzo staff too. Reviewed on: 31st January 2019

Best banking experience

Monzo is the first bamk that males everything simple keeps on innovating with new tools and services all the tome amd has the best custpmer service Inhave ever gotten by a bank. Usually I het annoyed with my banks because everything is difficult, but with Monzo it os the opposite, this bank makes me happy! Thank you Monzo Reviewed on: 31st January 2019

Such a great product

Monzo make such a great product and I would highly recommend to anyone wanting to .Anaheim their finances from one place. Reviewed on: 31st January 2019

Simplicity at its best

Easy to sign up, the app works really well, good features and spending abroad with no hassle Reviewed on: 31st January 2019

Customer Oriented.

Transparent, forward thinking and, crucially, customer oriented; what's not to like?! Reviewed on: 31st January 2019

Just brilliant.

A modern bank with incredible features and amazing customer service, but most importantly probably the most transparent and engaging company there is. Reviewed on: 31st January 2019

I Love Monzo

Monza is so clear and easy to use. I always know immediately if money is going in or out of my account and love the safety feature of making sure that I am aware of a purchase by getting me to approve on the phone app before the payment goes through. It also keeps me in check with what I am spending my money on and gives options to save for specific things with their savings pots. Really love this product and really believe this is the future of banking. A great customer focused experience from Monzo. Reviewed on: 31st January 2019

Banking as it should be

Instant notifications, fast and friendly customer service, good community feel. Reviewed on: 31st January 2019

Do you have a different Monzo product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Cash account
from TSB 3.88 from 98 reviews
Student Account
from permanent tsb 0.00 from 0 reviews
Accounts
from Nomo 0.00 from 0 reviews

Want to see more from Monzo?

Flex Purchase credit card
from Monzo 4.90 from 3185 reviews
Under 16s account
from Monzo 4.89 from 945 reviews
Investments
from Monzo 4.86 from 1142 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub