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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

A challenger bank traditional banks should worry about!

I have been with Monzo for over a year and they have provided a reliable service you can depend on, something traditional banks do not. The app is updated regularly with new innovative features that fit in with today’s lifestyle. Easy to open and easy to use. The only slight criticism I have is that because they have grown so rapidly customer service response time has become slower, although they are working on this. Reviewed on: 30th January 2019

Friendly, Safe & Dependable.

I have had Monzo for a little 6 months now and they’ve been amazing. Their customer service is great and very helpful. Their app is incredibly easy to use but still very secure. They come without the hassle of the high street banks. Oh and what’s not to like about that lovely pink that the card comes in?? Reviewed on: 30th January 2019

Future of banking is now

A bank has finally put customer experience at its core. The features of the app are exactly what I need. Monzo is very transparent. Loved them! Reviewed on: 30th January 2019

Simple, free and complete

The app is simple and I have access to the products I need without any worries. Totally recommended! Reviewed on: 30th January 2019

Awesome bank!

Have had a Monzo account for a couple of years now, it is fresh, easy to use, informative through app notifications as you use it and the online help is quick and has never failed. Highly recommended Reviewed on: 29th January 2019

Brick and mortar banks could learn a thing or two.

It's simple and fast to manage your money and keep on top of budgeting. The app makes splitting the bill easier if you're out with friends, looking forward to their future plans. Reviewed on: 29th January 2019

Changed the way I bank

Great features, awesome app and friendly customer service! Reviewed on: 29th January 2019

The future

As title but with some extra words as the minimum is 32chars Reviewed on: 29th January 2019

Would never change bank again.

Couldn’t ask for more from my Monzo account. From the customer support to the features and functionality that they provide, I can never see myself going back to a legacy bank. Reviewed on: 29th January 2019

A

Reviewed on: 29th January 2019

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