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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Best bank

Monzo has great customer service and an amazing product. You can instantly see where you have spent money. You also have numerous great other features such as the ability to freeze and unfreeze your card and ability to see where you have spent money. (They have had thease for years) Reviewed on: 17th January 2019

Best bank ever

Personable and efficient customer service. Amazing transparency of product and great user experience. Reviewed on: 17th January 2019

Monzo is great

I am an early adopter of Monzo and have found every aspect of the experience, first class. I have recommended them to many people and wil continue to do so. Reviewed on: 17th January 2019

Modern bank

Customer friendly bank with an excellent app. New features regularly released. Reviewed on: 17th January 2019

Spectacular

Quite literally the bank of the future. Brilliant stuff, download the app and get started because they are truly spectacular. Reviewed on: 17th January 2019

Excellent

Monzo has changed my financial life. Its like an accounts manager on steroids. I have recommended to everybody. Reviewed on: 17th January 2019

Great banking experience

Instant transactions, rich transaction details, and spending analytics have transformed the way I use my bank Reviewed on: 16th January 2019

Great

They are great, far better than any other bank i have used previously Reviewed on: 16th January 2019

Best bank ever!

Monzo's banking experience is completely tailored to the needs of the customer. Ever wondered about a banking service that would be useful such as opening a savings account with top rates in seconds chances are high Monzo has done it or is working on it already with full transparency to customers Reviewed on: 16th January 2019

Offers what other banks offer and more

Awesome analytics, fast payments, best currency exchange and great user experience. Just needs to improve on customer service waiting times and add other financial services Reviewed on: 16th January 2019

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