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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19402 reviews)

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4.93

Based on 19,402 reviews, last reviewed 28th Apr 2026

3226% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really helpful customer service, solve most issues w... Really helpful customer service, solve most issues within a few hours. The early payday feature is a lifesaver, nice little thing to have. The perks p... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19402)

Best customer service

I’ve had issues but what makes Monzo different is the way they handle the issues and resolve them fairly and hassle free. So I’ve seen them at their worst and they still are the best. Reviewed on: 15th January 2019

Best bank ever

Really happy that they have a proper mobile app and listen to the users ❤️ Reviewed on: 15th January 2019

Monzo changed my life

Monzo is by far the best banking product I've ever used. I genuinely want them to expand and let me move more of my financial life into their walls. My friends and family are all signed up. It's excellent Reviewed on: 15th January 2019

Best bank for all consumers

Open, honest and transparent to all consumers. Monzo is moving banking to the 21st century and making banking so easy. I do all my banking with a touch of a few buttons on my smart phone. Great for keeping on top of your finances any time of the day. Reviewed on: 15th January 2019

Super easy banking

I've only had Monzo for a few months but I've moved everything over to it and use it as my main bank account. It's so _good_ and user-friendly Reviewed on: 15th January 2019

Best bank by a million miles

Ive been with most of the high street banks and monzo wins HANDS down the fact that they have no branches does not bother me as their in app chat is super efficent. The features mozno offers knock spots off any other bank ive been with. Also their ethical stance impresses me . Reviewed on: 15th January 2019

Brilliant

All aspects of the banking app is brilliant, the customer service is quicker than some physical banks without the queue!! All friendly and helpful Reviewed on: 15th January 2019

Brilliant Bank!

All aspects of the banking app is brilliant, the customer service is quicker than some physical banks without the queue!! All friendly and helpful. Reviewed on: 15th January 2019

Banking done right

There are so many simple things that you want banks to be able to do, and if Monzo doesn't do them already, it's on the list to get done! Small things like being able to lock money in separate "pots" so you don't overspend, categorizing your spending and being able to set budgets for each category. Monzo isn't just bank account, it's a life tool. Reviewed on: 15th January 2019

The future of banking.

Since converting my pre-paid Monzo account to the Current Account in November 2017, it has completely changed my view on banking. The budgeting tools are incresible and I am able to save more than I ever have before. The customer service is exceptional and the staff on the community forums are outstanding. Reviewed on: 15th January 2019

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