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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19402 reviews)

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4.93

Based on 19,402 reviews, last reviewed 28th Apr 2026

3226% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really helpful customer service, solve most issues w... Really helpful customer service, solve most issues within a few hours. The early payday feature is a lifesaver, nice little thing to have. The perks p... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19402)

Fantastic bank

Outstanding customer service and a great product Reviewed on: 15th January 2019

Stunning fraud prevention from day one

When I use my card with a new online site, I get a prompt in the Monzo app asking if I approve this transaction. This happens in real time. This is in addition to real time, pop up notifications on my phone every time something goes in, or out of my account. If legacy banks, including first direct and Barclaycard, offered this in-app approval and notification, online fraud would finally have a fight on its hands. Reviewed on: 15th January 2019

Best banking experience so far

Great user experience, can’t fault it Reviewed on: 15th January 2019

It's changed my life

Amazing features, and delightful service. Reviewed on: 15th January 2019

The future of banking

The app and the support are incredible. Always innovating, always adding features. Being able to see your purchases immediately is amazing and the budgeting tools are top notch. Reviewed on: 15th January 2019

great

good for instant alerts and helping with budgeting Reviewed on: 15th January 2019

Always recommend to everyone

The best bank I have ever used. Engaging, empowering and easy to use. Makes me feel like I am in control of my money. Its great Reviewed on: 15th January 2019

Great bank

I love Monzo! Really hope they win!!! Reviewed on: 15th January 2019

Best Bank I've Used

I've been around the block when it comes to bank accounts. But Monzo by far have been the best. Their response time to my queries is phenomenal, its good to know i'm talking with a person who is professional but at the same time allowed to be human and not follow the scripts so to say. I've lost my card a couple of times in the past year, an they have made sure I get a replacement within a few days. The fact it's a bank you use through your phone should not deter people, it actually is more convienent than you think. Oh and the exchange fees on using your card abroad is something other banks should be ashamed about. No stupid fees, no nonsense. Best bank. Reviewed on: 15th January 2019

I've been waiting for a current account like this for a long time

The company's stream of Innovation, focus on customer experience and transparency is what makes Monzo a fantastic bank/app, which I would recommend to anyone! Reviewed on: 15th January 2019

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