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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

Not just a Bank

The app works great, but what's better is their customer support services Reviewed on: 15th January 2019

Quick and easy to use

Compared to all the other banks it was super easy to open an account and managing your finance is now enjoyable! I've been using it everywhere! Reviewed on: 15th January 2019

Helpful, efficient and easy to use.

I have been using Monzo for almost a year now and have found their service to be way ahead of the big banks. Any issues that I have experienced have been dealt with quickly without been passed from person to person. The big banks should take note of everything about Monzo from the ease of account opening to the speed of support. Reviewed on: 15th January 2019

Excellent service and very quick response times

I've been using Monzo for over a year now. It is extremely easy to use, very fast and reliable. I liked it so much that I've got my wife to open an account with them few months back. Highly recommend. Reviewed on: 15th January 2019

Banking becomes a pleasure

Monzo showed me how poorly the traditional retail banks operated. I initially acquired a Monzo account to just use when abroad, but I loved their app and company ethos so much that I know use it as my primary account. It works so well and their customer service is superb. I recommend it to anyone and everyone who will listen! Reviewed on: 15th January 2019

Fantastic

Best bank ever. Live checking of account without the hassle Reviewed on: 15th January 2019

Amazing expierence

App is extremely simple and intuitive to use which results in an excellent banking expierence Reviewed on: 15th January 2019

A bank that listens a

And a bank that works and is transparent. Reviewed on: 15th January 2019

Incredible bank

This is an incredible bank. The dedication and effort that the teams at Monzo put into their products, services and customer experience is just unheard of in the banking world. Reviewed on: 15th January 2019

Best banking services on earth

I user to hate banks, but Monzo have managed make me love their services. It's everything you should expect from a bank of the digital age. Reviewed on: 15th January 2019

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