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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19422 reviews)

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4.85

Based on 19,422 reviews, last reviewed 21st Jun 2026

68% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Monzo provides one of the best online experience. Monzo provides one of the best online experience. The app is clear and easy to understand. Money can be put into different pots making budgeting easy.... Read more Reviewed on: 21st June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19422)

The way banking should be.

Customer service is on point. Any issues you need are sorted with a quick online chat usually. Perfect for seeing where your money goes, piggy banks for rounding up spare change that grows quickly. Reviewed on: 14th January 2019

The best of the best!

Top bank, recommend this to anyone! Reviewed on: 14th January 2019

A bank for the customer

Cannot fault Monzo, great setup and user interface, genuinely excellent customer service, they listen to feedback and are constantly evolving the product. Reviewed on: 14th January 2019

Most Accessible Bank for Visually Impaired People

As a blind user, after using Monzo’s services for just under a year, I observed the following accessibility implementations: Accessible iOS app I can’t speak for Android as I do not use one, but the app on the iPhone is fully accessible with my screen reader VoiceOver, it reads my balance, statements, allows me to send money, secure the app with Face ID, receive help from a real person via the chat feature within the app. I can’t think of any aspects of the app that aren’t accessible and I am able to do everything everyone else can. More importantly when I reached out to Monzo about a slight annoyance when reading chats with VoiceOver, they were eager to find out more about the issue and asked me to submit a screen recording to their development team, this shows that they do care and not just give a generic ‘we will pass on your feedback’ answer. The bright colour card What makes Monzo users stand out is the hot coral colour debit cards they issue to its customers, which is like a bright neon orange colour. Understandably this might not be everyone’s cup of tea, but for someone with low vision, it’s great to see it if I happen to drop it or if I have to look for it amongst my messy belongings. This card is issued to most of its users so it’s not like it’s a special card for those special blind customers. Not only accessible, but inclusive! Alternative Text on their website Although this doesn’t affect my banking experience and has nothing to do with the app, images on their website are described via Alt text, this allows a computer such as a screen reader to describe a picture, so instead of the reader announcing it is IMG023211.jpg, it will say something like ‘Monzo Card with iOS and Android phones showing the Monzo app feed’. It’s always the little things that I appreciate to know how much a company cares about accessibility. Attention to detail is what makes Monzo the fintech company I chose, accessibility should be within a company’s DNA and not just a link near the bottom of your website with some spew about trying to meet accessibility standards for some PR reasons, it should be what Monzo has done here, from their accessible app with VoiceOver to their high visible cards, it makes me believe that it’s ‘the bank for everyone’! Reviewed on: 14th January 2019

Amazing bank

Very clearly laid out app, they are upfront about everything and have fast and friendly support Reviewed on: 14th January 2019

Simple, intuitive and great value

Monzo is the perfect travel partner. Great to use all over the world and fair charges for the privilege of being part of the Monzo family.... Reviewed on: 14th January 2019

Banking Awards

Monzo are the future of banking Reviewed on: 14th January 2019

Best bank

I've used a number of different banks and hands down Monzo has been the best - I don't know anyone else who can go into a corner shop on Christmas day and deposit the money they for Christmas. Reviewed on: 14th January 2019

Makes Banking Fun

Up to date finance at your fingertips with amazing customer service and focus Reviewed on: 14th January 2019

Absolutely fantastic service

Love this bank, constantly evolving and they're so helpful if you've ever any issues. Highly recommend to everyone. Reviewed on: 14th January 2019

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