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Monzo: Current account reviews

4.84
Based on 19,431 reviews, last reviewed 6th Sep 2026
97% decrease in 5 star reviews
in the past 90 days
93% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Great app and easy to use with lots of different fea... Great app and easy to use with lots of different features! Reviewed on: 6th September 2026
Stuart McCune's avatar
Stuart McCune

Latest lowest rating:

1

I had a joint account, got taken advantage of, monzo... I had a joint account, got taken advantage of, monzo only chased me for the funds ans reported an overdraft I didn’t use or was aware of in my credit ... Read more Reviewed on: 31st August 2026
DreadHead87's avatar
DreadHead87

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19431)

The best of the best!

5
Top bank, recommend this to anyone! Reviewed on: 14th January 2019

A bank for the customer

5
Cannot fault Monzo, great setup and user interface, genuinely excellent customer service, they listen to feedback and are constantly evolving the product. Reviewed on: 14th January 2019

Most Accessible Bank for Visually Impaired People

5
As a blind user, after using Monzo’s services for just under a year, I observed the following accessibility implementations: Accessible iOS app I can’t speak for Android as I do not use one, but the app on the iPhone is fully accessible with my screen reader VoiceOver, it reads my balance, statements, allows me to send money, secure the app with Face ID, receive help from a real person via the chat feature within the app. I can’t think of any aspects of the app that aren’t accessible and I am able to do everything everyone else can. More importantly when I reached out to Monzo about a slight annoyance when reading chats with VoiceOver, they were eager to find out more about the issue and asked me to submit a screen recording to their development team, this shows that they do care and not just give a generic ‘we will pass on your feedback’ answer. The bright colour card What makes Monzo users stand out is the hot coral colour debit cards they issue to its customers, which is like a bright neon orange colour. Understandably this might not be everyone’s cup of tea, but for someone with low vision, it’s great to see it if I happen to drop it or if I have to look for it amongst my messy belongings. This card is issued to most of its users so it’s not like it’s a special card for those special blind customers. Not only accessible, but inclusive! Alternative Text on their website Although this doesn’t affect my banking experience and has nothing to do with the app, images on their website are described via Alt text, this allows a computer such as a screen reader to describe a picture, so instead of the reader announcing it is IMG023211.jpg, it will say something like ‘Monzo Card with iOS and Android phones showing the Monzo app feed’. It’s always the little things that I appreciate to know how much a company cares about accessibility. Attention to detail is what makes Monzo the fintech company I chose, accessibility should be within a company’s DNA and not just a link near the bottom of your website with some spew about trying to meet accessibility standards for some PR reasons, it should be what Monzo has done here, from their accessible app with VoiceOver to their high visible cards, it makes me believe that it’s ‘the bank for everyone’! Reviewed on: 14th January 2019

Amazing bank

5
Very clearly laid out app, they are upfront about everything and have fast and friendly support Reviewed on: 14th January 2019

Simple, intuitive and great value

5
Monzo is the perfect travel partner. Great to use all over the world and fair charges for the privilege of being part of the Monzo family.... Reviewed on: 14th January 2019

Banking Awards

5
Monzo are the future of banking Reviewed on: 14th January 2019

Best bank

5
I've used a number of different banks and hands down Monzo has been the best - I don't know anyone else who can go into a corner shop on Christmas day and deposit the money they for Christmas. Reviewed on: 14th January 2019

Makes Banking Fun

5
Up to date finance at your fingertips with amazing customer service and focus Reviewed on: 14th January 2019

Absolutely fantastic service

5
Love this bank, constantly evolving and they're so helpful if you've ever any issues. Highly recommend to everyone. Reviewed on: 14th January 2019

Simply the way a bank should work.

5
There's too many good things about this bank. Splitting bills, scheduling payments, creating savings pots separate from your main balance. I don't know why the entirety of the UK aren't using it. The app is amazing. The customer service is of the highest quality. Reviewed on: 14th January 2019

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