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Monzo: Current account reviews

Name: Current account
Rating: 4.93 (19402 reviews)

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4.93

Based on 19,402 reviews, last reviewed 28th Apr 2026

3226% increase in 5 star reviews

in the past 90 days

467% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

Really helpful customer service, solve most issues w... Really helpful customer service, solve most issues within a few hours. The early payday feature is a lifesaver, nice little thing to have. The perks p... Read more Reviewed on: 28th April 2026

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19402)

Banking reinvented for the customer.

Transparency, honesty, clarity, openness, value, functionality, analytics, intelligence, humanity. Banking reinvented tonserve the customer, not just the CEO. Reviewed on: 14th January 2019

Great app, service and usability

Monzo is a great bank that works great abroad and for everyday purchases. They have a fantastic app to accompany the current account card that has great usability and is easy to use. I also have a joint account with them and has useful features such as Money Pots to help saving and Bill Splitting. Reviewed on: 14th January 2019

Best experience for digital generation.

This bank puts the old school to shame. Instant view of transactions, no fiddly card readers to find or remember details - yet with the level of security to expect for your own money. Excellent. Reviewed on: 14th January 2019

Amazing - transforming banking

I have changed to monzo over a year ago and it has completely transformed how I spend save and get paid for the better, allowing me to see exactly where my money goes and comes in from. 10/10 recommend Reviewed on: 14th January 2019

Excellent experience

Easy to navigate. Quick to respond. That's just the app. Having live updates on my spending it amazing. And the customer service is some of the best I've dealt with. Also, having the ability to preject my spending is brilliant. This is how banks should be. Reviewed on: 14th January 2019

Smooth and clean

Helping me save my money on a daily basis. The best interface for an online banking app, everything is so straightforward and easy to use. Bank of the Year Reviewed on: 14th January 2019

I am now finacially stable

After years of burning the plastic and mismanagement I have finally finicially matured and it is simply down to the wonder that is Monzo. Reviewed on: 14th January 2019

Innovative with excellent customer service

Sign up is easy and quick. Information on transactions is instant with expenditure updated in real time so I know exactly what is going out of my account. Card freezing gives additional security. There is excellent expenditure analysis. Response to queries is really fast. Consultation with customers is genuine and I feel our requests are listened to in identifying new features. Expenditure overseas is really cheap with no additional transaction charges. Reviewed on: 14th January 2019

Best bank

So good compared to legacy banks. Reviewed on: 14th January 2019

Brilliant

brilliant app and customer service, lovely card colour and innovative features for Banking. easy and simple app Reviewed on: 14th January 2019

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