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Monzo: Current account reviews

4.93
Based on 19,403 reviews, last reviewed 5th May 2026
3227% increase in 5 star reviews
in the past 90 days
467% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
See only 4 star reviews
3%
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0%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

I’ve had a really positive experience with Monzo. I’ve had a really positive experience with Monzo. The app is intuitive and makes everyday banking simple, especially with instant spending notificatio... Read more Reviewed on: 5th May 2026
Phil A's avatar
Phil A

Latest lowest rating:

1

They closed my account in 2024 without any clear rea... They closed my account in 2024 without any clear reason, even though I was actively using Monzo to receive my PIP payments. Honestly, it’s been a real... Read more Reviewed on: 14th April 2026
Keiran chippendale's avatar
Keiran chippendale

About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Monzo Current account reviews (19403)

Brilliant

5
brilliant app and customer service, lovely card colour and innovative features for Banking. easy and simple app Reviewed on: 14th January 2019

The Most Awesome Bank Ever.

5
I’ve been using Monzo off and on since the beta phase of their original launch. Since launching their current account, it’s now my primary bank. Excellent customer service, awesome app, and the transparency of everything they do means their a bank I can really trust! Reviewed on: 14th January 2019

Overall positive - can't say that about many banks

5
The app, experience, staff responses, social media, speedy banking, initial interest / savings product - super positive overall. This is especially true when I compare to my high Street back accounts. Reviewed on: 14th January 2019

The Best Bank in the UK

5
Far superior to traditional banks. Excellent customer service and with more and better features than all others. Reviewed on: 14th January 2019

Simply the best bank!

5
Everything you could want and more to come every month. Reviewed on: 14th January 2019

A kinder more understanding bank.

5
A bank built for the future, with real time transactions and a much more transparent and helpful customer service team, with a useful app experience. I will always recommend them to friends and family. Keep going Monzo! Reviewed on: 14th January 2019

A*

5
Monzo is easy to use app what allows you to manage your finances much better and has great customer service Reviewed on: 14th January 2019

Finally a bank that really listens to its customers

5
A bank that is open to suggestions from its customers, and is open on and honest on the odd occasion when things do go wrong. Reviewed on: 14th January 2019

A bank I actually enjoy using

5
Whenever I've used other banks I always felt very disconnected with them and my money, but with monzo im able to easily track my savings and my spending. Since joining I've saved more than ever and have never been left wondering how much money I had left for the month, and I've convinced many friends to join me. Reviewed on: 14th January 2019

The only bank I trust 100%

5
Monzo is the best bank I've ever used. It is easy and intuitive to use. The customer support get back to you very quickly and are very friendly. The most important thing to me though is the dialogue that Monzo has with its user community. They listen and they actively take on feedback. They admit flaws and they work on them. It builds a level of trust that I don't have with any other company, let alone a bank. And for that reason alone I love Monzo and I'll remain loyal Reviewed on: 14th January 2019

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