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Monzo: Current account reviews

Name: Current account
Rating: 4.85 (19419 reviews)

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4.85

Based on 19,419 reviews, last reviewed 12th Jun 2026

61% decrease in 5 star reviews

in the past 90 days

10% increase in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

A great user experience! A great user experience! The ease with which I can move money between my account, savings, pots, and my children's accounts is much appreciated. It' c... Read more Reviewed on: 12th June 2026

Latest lowest rating:

1

Froze our accounts for no reason Froze our accounts for no reason and have held onto the money for 2 weeks so far with no timescale, It has absolutely broke us to the point of no bill... Read more Reviewed on: 12th May 2026

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About this product

Monzo’s current account gives you access to its award-winning mobile banking app which provides instant notifications about all payments and charges.

The Monzo current account helps you learn about your spending habits with weekly and monthly insights. And you can manage your money with spending categories and savings pots.

Monzo current account reviews help you find out what it’s really like to be a customer. If you’ve used Monzo before, you can also leave a review and share your experience.

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Awards

Best British bank 2025

Awarded to the bank rated highest in UK customer reviews.
Best banking app 2025

Awarded to the bank rated highest in customer reviews for their banking app.

Monzo Current account reviews (19419)

Monzo is great.

Great bank. Great for travel. Best customer service. Reviewed on: 14th January 2019

Brilliant Bank

Brilliant bank, great values. Customer not number. Reviewed on: 14th January 2019

My favourite company let alone bank

I love everything monzo do and stand for! They are a great example of how a business should be run. Massive year for them this year to turn the company into a profitable one! Reviewed on: 14th January 2019

Best bank!

Best customer service I’ve ever experienced in a bank. Reviewed on: 14th January 2019

Makes managing money delightful

If you dreamt up the ideal bank account, it would look something like monzo. I've been with them since month 1 of alpha, and have had my salary paid in for more than a year. Couldn't ask for more, they are great. Reviewed on: 14th January 2019

Friendly, Transparent

Monzo are open and transparent about the product they're providing and care about the customer like no other bank does. I highly recommend Monzo. Reviewed on: 14th January 2019

Fantastic!

A breath of fresh air compared to legacy banking Reviewed on: 14th January 2019

Fantastic service from an amazing company.

Nothing I can fault about this bank. Customer service is a dying art and this company has proven time and time again that it is worth of my business. I have recommended all of my friends and family to the bank and will continue to do so! Reviewed on: 14th January 2019

Best new bank with customers at its heart

I use Monzo for all my daily spending. It’s good to have immediate confirmation of a transaction succeeding, with the confidence that fraudulent transactions will also be notified immediately so they can be stopped. Reviewed on: 14th January 2019

Exceptional bank with first class service.

I’ve been with Monzo for nearly 2 years, now and from their inception, they’ve pushed the envelope, and exceeding expectations of how banking should work for everyone, not the other way around. Watching them evolve and improve on a monthly basis is a joy, and revolutionary to traditional antiquated brick and mortar banks which remain stuck in the past. They certainly have my vote on being the best British bank. Reviewed on: 14th January 2019

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